competitive research business plan

Everything that you need to know to start your own business. From business ideas to researching the competition.

Practical and real-world advice on how to run your business — from managing employees to keeping the books

Our best expert advice on how to grow your business — from attracting new customers to keeping existing customers happy and having the capital to do it.

Entrepreneurs and industry leaders share their best advice on how to take your company to the next level.

• Business Ideas
• Human Resources
• Business Financing
• Growth Studio
• Ask the Board

Looking for your local chamber?

Interested in partnering with us?

Start » strategy, sizing up the competition: how to conduct competitive research.

Competitive research can reveal trends in the marketplace and gaps in your own business plan.

Competitive research is a crucial part of any good marketing plan. This term may elicit some negative images but competitive research has nothing to do with spying. It has everything to do with paying attention to your competition and what they are doing.

Many people will lose out on business to competitors they have never even heard of simply because they’ve never taken the time to do competitive research. Understanding what your competition is doing will help you position yourself, and your product or service, within the market.

What is competitive research?

Competitive research involves identifying your competitors, evaluating their strengths and weaknesses and evaluating the strengths and weaknesses of their products and services. By looking at your biggest competitors, you can see how your own products and services stack up and what kind of threat they pose to your business. It also helps you identify industry trends you may have been missing.

Four benefits to doing competitive research are:

• Understanding your market . Competitive research can reveal trends in the marketplace that might have otherwise been missed. The ability to identify and predict trends is a huge asset for any business, helping to improve value proposition for customers. This is an important component of competitive research that you should constantly be doing.
• Improving your marketing . Your customers care about how your product or service is going to make their lives better. If they are leaving to go to one of your competitors, it’s probably because that company does a better job of explaining the benefits to the customer base, or does in fact provide a better product or service. Competitive research helps you understand why customers choose to buy from you or your competitors and how your competition is marketing their products. Over time, this can help you improve your own marketing programs.
• Identifying market gaps . When you do competitive research, you’re analyzing the strengths and weaknesses of your competitors. You’ll often find that, by looking at the data, there is a segment of the population that is being underserved. This could put your business in a unique position to reach those customers.
• Planning for the future . The most important byproduct of competitive research is that it will help you create a strategic plan for your business. This includes things like improving your product or service, using more strategic pricing strategies, and improving the promotion of your products.

Good competitive research could put your business in a unique position to reach customers who are being underserved.

6 steps to competitive research

It may sound obvious, but the first step is to simply identify who your top competitors are . There are two different types of competitors to identify: direct and indirect.

Direct competitors are targeting the same customer base you’re targeting. They are solving the same problem that you are trying to solve and sell a similar product or service.

Indirect competitors may sell something similar to your product or service but target a different audience, or they may target your same customer base but have a slightly different product or service.

It’s important to understand this segment of your market for two reasons: (1) it could provide you with growth opportunities for your own business, and (2) it could also highlight a threat to your business of which you would otherwise be unaware.

Here are six steps to getting started on competitive research:

Identify main competitors.

The most obvious way to do this is simply by searching your product or service category on the web and seeing what comes up. You can also check websites like Crunchbase or Product Hunt . You may find competitors that you might not have noticed before.

The goal is to cast a wide net and get an idea of who your main competitors are. Another good way to identify direct and indirect competitors is to ask your potential customers what services they are already using.

Analyze competitors' online presence

Once you’ve identified your main competitors, you want to look at their website, the type of content they are publishing, and their social media presence. Then, look for any blogs, white papers, and social media content being provided about their products and how to use them. Ask yourself these questions:

• What is the user experience like on their website?
• Is it easy to navigate?
• Do you clearly understand the products or services they offer?
• Is their website mobile-optimized?
• How often do they blog and most importantly, is the quality of their content good?
• What topics do they blog about most frequently?
• What social platforms are they actively using to talk about their products and services?
• Is this content engaging their target audience?

The answers to these questions show you opportunities where you can outperform your competitors. You will want to pay close attention to anything they are doing well that you aren’t doing. This will help give you a better understanding of where you should be focusing your attention and resources.

Gather information

The best way to gather information about your competitors is by acting like one of their customers. Sign up for their email list so you can get an idea of how they communicate.

Also, follow their blog and social media accounts and watch how they interact with their customers online. What kind of experience do customers have with your competitors?

You should consider shopping from them so you can see what their product looks like and what the experience is like from a customer perspective.

Track your findings

Make sure you track your competitors' findings on a spreadsheet; it will help with ongoing monitoring. This isn’t a complicated process, you just need to keep track of what they are doing over time so that you can see how they change everything from pricing to marketing and promotional activities.

You’ll start by dividing your competitors into direct and indirect customer columns. You’ll then track the following information:

• Company name
• Social media sites
• Unique features
• Pros and cons
• Screenshots and additional links

Check online reviews

Try to find as many reviews of your competitors as possible. Read their social media reviews, comments on their blogs, and case studies on their website. If they offer and present Google reviews, read them as well. It’s a good idea to understand not only the good things that your competitors may be doing, but the bad things as well. Include mentions with the Better Business Bureau about them in your research.

How customer-focused are they? This could be an opportunity for you to stand out. And, if they sell a product similar to yours, this will be a good way to find out if a lot of people are interested in it.

Any negative feedback will help you identify areas where you can improve your own product or service.

Identify areas for improvement

Now that you’ve taken note of some of the biggest differences between you and your competitors, it’s time to think about how you can use this information to improve your own business results.

Your competitive research should reveal at least one area your business can stand to improve in. This will help you learn how to engage better with your customers and online followers.

Keep in mind that competitive research is never a "one-and-done" event. Ongoing monitoring, such as observing how competitors evolve, is necessary to ensure that you are staying competitive in the marketplace.

Tools for competitive research

Software and technology now make it easier than ever to conduct competitive research. However, there are hundreds of competitive research tools on the market and narrowing down the right software can feel overwhelming.

This is why we’ve done the legwork and narrowed it down for you. Here are four tools you should consider using to conduct your competitive research:

SEMrush : This is one of the best competitive research tools on the market. It contains over 30 tools that can track things like SEO, PPC, keyword research, competitive research, and more. SEMrush will help you discover new competitors, find their best-used keywords, and analyze their ad copy. They have flexible pricing plans depending on your business needs.

SpyFu : This search analytics tool reveals the keywords websites buy on Google. So, once you’ve identified your biggest competitors, you can track every keyword they’ve bought. Plus, you can track every keyword they are ranking for and find the content and backlinks that helped them rank in the first place.

BuzzSumo : BuzzSumo lets you see how your content is matching up to your competitors’ content. You can see which content is shared more frequently on social media compared to others, and you can even schedule alerts on your competitors’ content which will make it easier to continue tracking them.

Owletter : Owletter tracks and analyzes emails sent from a website. This allows you to track your competitors’ email marketing and see what is and isn’t working for them. To get started, you’ll need to sign up to join your competitors’ email list. Then, every time you receive an email, Owletter will take a screenshot, analyze it, and alert you to any useful information.

Competitive research can seem daunting at first but it’s an essential part of running a successful business. When you incorporate the right tools into your research, you may find that it’s not as difficult as you imagined.

On some level, understanding your competitors is just as important as understanding your customers. Your competitors have valuable lessons to teach you and it’s important to regularly monitor their online activity. Doing so will strengthen your business and improve your own value for your customers.

CO— aims to bring you inspiration from leading respected experts. However, before making any business decision, you should consult a professional who can advise you based on your individual situation.

Join us on October 8, 2024!   Tune in at 12:30 p.m. ET for expert tips from top business leaders and Olympic gold medalist Dominique Dawes. Plus, access our exclusive evening program, where we’ll announce the CO—100 Top Business! - Register Now!

CO—is committed to helping you start, run and grow your small business. Learn more about the benefits of small business membership in the U.S. Chamber of Commerce, here .

RSVP Now for the CO—100 Small Business Forum!

Discover today’s biggest AI and social media marketing trends with top business experts! Get inspired by Dominique Dawes’ entrepreneurial journey and enjoy free access to our exclusive evening program, featuring the CO—100 Top Business reveal. Register now!

By continuing on our website, you agree to our use of cookies for statistical and personalisation purposes. Know More

Welcome to CO—

Designed for business owners, CO— is a site that connects like minds and delivers actionable insights for next-level growth.

U.S. Chamber of Commerce 1615 H Street, NW Washington, DC 20062

Social links

Looking for local chamber, stay in touch.

• Product overview
• All features
• Latest feature release
• App integrations
• project icon Project management
• Project views
• Custom fields
• Status updates
• goal icon Goals and reporting
• Reporting dashboards
• asana-intelligence icon Asana AI
• workflow icon Workflows and automation
• portfolio icon Resource management
• Capacity planning
• Time tracking
• my-task icon Admin and security
• Admin console
• Permissions
• list icon Personal
• premium icon Starter
• briefcase icon Advanced
• Goal management
• Organizational planning
• Project intake
• Resource planning
• Product launches
• View all uses arrow-right icon

• Work management resources Discover best practices, watch webinars, get insights
• Customer stories See how the world's best organizations drive work innovation with Asana
• Help Center Get lots of tips, tricks, and advice to get the most from Asana
• Asana Academy Sign up for interactive courses and webinars to learn Asana
• Developers Learn more about building apps on the Asana platform
• Community programs Connect with and learn from Asana customers around the world
• Events Find out about upcoming events near you
• Partners Learn more about our partner programs
• Asana for nonprofits Get more information on our nonprofit discount program, and apply.
• Project plans
• Team goals & objectives
• Team continuity
• Meeting agenda
• View all templates arrow-right icon
• Project planning |
• How to create a competitive analysis (w ...

How to create a competitive analysis (with examples)

Competitive analysis involves identifying your direct and indirect competitors using research to reveal their strengths and weaknesses in relation to your own. In this guide, we’ll outline how to do a competitive analysis and explain how you can use this marketing strategy to improve your business.

Whether you’re running a business or playing in a football game, understanding your competition is crucial for success. While you may not be scoring touchdowns in the office, your goal is to score business deals with clients or win customers with your products. The method of preparation for athletes and business owners is similar—once you understand your strengths and weaknesses versus your competitors’, you can level up. 

What is a competitive analysis?

Competitive analysis involves identifying your direct and indirect competitors using research to reveal their strengths and weaknesses in relation to your own. 

Direct competitors market the same product to the same audience as you, while indirect competitors market the same product to a different audience. After identifying your competitors, you can use the information you gather to see where you stand in the market landscape. 

What to include in a competitive analysis

The purpose of this type of analysis is to get a competitive advantage in the market and improve your business strategy. Without a competitive analysis, it’s difficult to know what others are doing to win clients or customers in your target market. A competitive analysis report may include:

A description of your company’s target market

Details about your product or service versus the competitors’

Current and projected market share, sales, and revenues

Pricing comparison

Marketing and social media strategy analysis

Differences in customer ratings

You’ll compare each detail of your product or service versus the competition to assess strategy efficacy. By comparing success metrics across companies, you can make data-driven decisions.

How to do a competitive analysis

Follow these five steps to create your competitive analysis report and get a broad view of where you fit in the market. This process can help you analyze a handful of competitors at one time and better approach your target customers.

1. Create a competitor overview

In step one, select between five and 10 competitors to compare against your company. The competitors you choose should have similar product or service offerings and a similar business model to you. You should also choose a mix of both direct and indirect competitors so you can see how new markets might affect your company. Choosing both startup and seasoned competitors will further diversify your analysis.

Tip: To find competitors in your industry, use Google or Amazon to search for your product or service. The top results that emerge are likely your competitors. If you’re a startup or you serve a niche market, you may need to dive deeper into the rankings to find your direct competitors.

2. Conduct market research

Once you know the competitors you want to analyze, you’ll begin in-depth market research. This will be a mixture of primary and secondary research. Primary research comes directly from customers or the product itself, while secondary research is information that’s already compiled. Then, keep track of the data you collect in a user research template .

Primary market research may include: 

Purchasing competitors’ products or services

Interviewing customers

Conducting online surveys of customers 

Holding in-person focus groups

Secondary market research may include:

Examining competitors’ websites

Assessing the current economic situation

Identifying technological developments 

Reading company records

Tip: Search engine analysis tools like Ahrefs and SEMrush can help you examine competitors’ websites and obtain crucial SEO information such as the keywords they’re targeting, the number of backlinks they have, and the overall health of their website. 

3. Compare product features

The next step in your analysis involves a comparison of your product to your competitors’ products. This comparison should break down the products feature by feature. While every product has its own unique features, most products will likely include:

Service offered

Age of audience served

Number of features

Style and design

Ease of use

Type and number of warranties

Customer support offered

Product quality

Tip: If your features table gets too long, abbreviate this step by listing the features you believe are of most importance to your analysis. Important features may include cost, product benefits, and ease of use.

4. Compare product marketing

The next step in your analysis will look similar to the one before, except you’ll compare the marketing efforts of your competitors instead of the product features. Unlike the product features matrix you created, you’ll need to go deeper to unveil each company’s marketing plan . 

Areas you’ll want to analyze include:

Social media

Website copy

Press releases

Product copy

As you analyze the above, ask questions to dig deeper into each company’s marketing strategies. The questions you should ask will vary by industry, but may include:

What story are they trying to tell?

What value do they bring to their customers?

What’s their company mission?

What’s their brand voice?

Tip: You can identify your competitors’ target demographic in this step by referencing their customer base, either from their website or from testimonials. This information can help you build customer personas. When you can picture who your competitor actively targets, you can better understand their marketing tactics. 

5. Use a SWOT analysis

Competitive intelligence will make up a significant part of your competitor analysis framework, but once you’ve gathered your information, you can turn the focus back to your company. A SWOT analysis helps you identify your company’s strengths and weaknesses. It also helps turn weaknesses into opportunities and assess threats you face based on your competition.

During a SWOT analysis, ask yourself:

What do we do well?

What could we improve?

Are there market gaps in our services?

What new market trends are on the horizon?

Tip: Your research from the previous steps in the competitive analysis will help you answer these questions and fill in your SWOT analysis. You can visually present your findings in a SWOT matrix, which is a four-box chart divided by category.

6. Identify your place in the market landscape

The last step in your competitive analysis is to understand where you stand in the market landscape. To do this, you’ll create a graph with an X and Y axis. The two axes should represent the most important factors for being competitive in your market. 

For example, the X-axis may represent customer satisfaction, while the Y-axis may represent presence in the market. You’ll then plot each competitor on the graph according to their (x,y) coordinates. You’ll also plot your company on this chart, which will give you an idea of where you stand in relation to your competitors. 

This graph is included for informational purposes and does not represent Asana’s market landscape or any specific industry’s market landscape. 

Tip: In this example, you’ll see three companies that have a greater market presence and greater customer satisfaction than yours, while two companies have a similar market presence but higher customer satisfaction. This data should jumpstart the problem-solving process because you now know which competitors are the biggest threats and you can see where you fall short. 

Competitive analysis example

Imagine you work at a marketing startup that provides SEO for dentists, which is a niche industry and only has a few competitors. You decide to conduct a market analysis for your business. To do so, you would:

Step 1: Use Google to compile a list of your competitors. 

Steps 2, 3, and 4: Use your competitors’ websites, as well as SEO analysis tools like Ahrefs, to deep-dive into the service offerings and marketing strategies of each company. 

Step 5: Focusing back on your own company, you conduct a SWOT analysis to assess your own strategic goals and get a visual of your strengths and weaknesses. 

Step 6: Finally, you create a graph of the market landscape and conclude that there are two companies beating your company in customer satisfaction and market presence. 

After compiling this information into a table like the one below, you consider a unique strategy. To beat out your competitors, you can use localization. Instead of marketing to dentists nationwide like your competitors are doing, you decide to focus your marketing strategy on one region, state, or city. Once you’ve become the known SEO company for dentists in that city, you’ll branch out. 

You won’t know what conclusions you can draw from your competitive analysis until you do the work and see the results. Whether you decide on a new pricing strategy, a way to level up your marketing, or a revamp of your product, understanding your competition can provide significant insight.

Drawbacks of competitive analysis

There are some drawbacks to competitive analysis you should consider before moving forward with your report. While these drawbacks are minor, understanding them can make you an even better manager or business owner. 

Don’t forget to take action

You don’t just want to gather the information from your competitive analysis—you also want to take action on that information. The data itself will only show you where you fit into the market landscape. The key to competitive analysis is using it to problem solve and improve your company’s strategic plan .

Be wary of confirmation bias

Confirmation bias means interpreting information based on the beliefs you already hold. This is bad because it can cause you to hold on to false beliefs. To avoid bias, you should rely on all the data available to back up your decisions. In the example above, the business owner may believe they’re the best in the SEO dental market at social media. Because of this belief, when they do market research for social media, they may only collect enough information to confirm their own bias—even if their competitors are statistically better at social media. However, if they were to rely on all the data available, they could eliminate this bias.

Update your analysis regularly

A competitive analysis report represents a snapshot of the market landscape as it currently stands. This report can help you gain enough information to make changes to your company, but you shouldn’t refer to the document again unless you update the information regularly. Market trends are always changing, and although it’s tedious to update your report, doing so will ensure you get accurate insight into your competitors at all times. 

Boost your marketing strategy with competitive analysis

Learning your competitors’ strengths and weaknesses will make you a better marketer. If you don’t know the competition you’re up against, you can’t beat them. Using competitive analysis can boost your marketing strategy and allow you to capture your target audience faster.

Competitive analysis must lead to action, which means following up on your findings with clear business goals and a strong business plan. Once you do your competitive analysis, you can use the templates below to put your plan into action.

Related resources

7 steps to crafting a winning event proposal (with template)

How Asana drives impactful product launches in 3 steps

How to streamline compliance management software with Asana

New site openings: How to reduce costs and delays

AI ASSISTANTS

Upmetrics AI Your go-to AI-powered business assistant

AI Writing Assist Write, translate, and refine your text with AI

AI Financial Assist Automated forecasts and AI recommendations

TOP FEATURES

AI Business Plan Generator Create business plans faster with AI

Financial Forecasting Make accurate financial forecasts faster

INTEGRATIONS

QuickBooks Sync and compare with your QuickBooks data

Strategic Planning Develop actionable strategic plans on-the-go

AI Pitch Deck Generator Use AI to generate your investor deck

Xero Sync and compare with your Xero data

See how easy it is to plan your business with Upmetrics: Take a Tour  →

AI-powered business planning software

Very useful business plan software connected to AI. Saved a lot of time, money and energy. Their team is highly skilled and always here to help.

- Julien López

BY USE CASE

Secure Funding, Loans, Grants Create plans that get you funded

Starting & Launching a Business Plan your business for launch and success

Validate Your Business Idea Discover the potential of your business idea

E2 Visa Business Plan Create a business plan to support your E2 - Visa

Business Consultant & Advisors Plan with your team members and clients

Incubators & Accelerators Empowering startups for growth

Business Schools & Educators Simplify business plan education for students

Students & Learners Your e-tutor for business planning

• Sample Plans

WHY UPMETRICS?

Reviews See why customers love Upmetrics

Customer Success Stories Read our customer success stories

Blogs Latest business planning tips and strategies

Strategic Planning Templates Ready-to-use strategic plan templates

Business Plan Course A step-by-step business planning course

Help Center Help & guides to plan your business

Ebooks & Guides A free resource hub on business planning

Business Tools Free business tools to help you grow

How to Write Competitive Analysis in a Business Plan (w/ Examples)

The Competitive Analysis Kit

• Vinay Kevadia
• January 9, 2024
• 14 Min Read

Every business wants to outperform its competitors, but do you know the right approach to gather information and analyze your competitors?

That’s where competitive analysis steps in. It’s the tool that helps you know your competition’s pricing strategies, strengths, product details, marketing strategies, target audience, and more.

If you want to know more about competitor analysis, this guide is all you need. It spills all the details on how to conduct and write a competitor analysis in a business plan, with examples.

Let’s get started and first understand the meaning of competitive analysis.

What is Competitive Analysis?

A competitive analysis involves collecting information about what other businesses in your industry are doing with their products, sales, and marketing.

Businesses use this data to find out what they are good at, where they can do better, and what opportunities they might have. It is like checking out the competition to see how and where you can improve.

This kind of analysis helps you get a clear picture of the market, allowing you to make smart decisions to make your business stand out and do well in the industry.

Competitive analysis is a section of utmost value for your business plan. The analysis in this section will form the basis upon which you will frame your marketing, sales, and product-related strategies. So make sure it’s thorough, insightful, and in line with your strategic objectives.

Let’s now understand how you can conduct a competitive analysis for your own business and leverage all its varied benefits.

How to Conduct a Competitive Analysis

Let’s break down the process of conducting a competitive analysis for your business plan in these easy-to-follow steps.

It will help you prepare a solid competitor analysis section in your business plan that actually highlights your strengths and opens room for better discussions (and funding).

Let’s begin.

1. Identify Your Direct and Indirect Competitors

First things first — identify all your business competitors and list them down. You can have a final, detailed list later, but right now an elementary list that mentions your primary competitors (the ones you know and are actively competing with) can suffice.

As you conduct more research, you can keep adding to it.

Explore your competitors using Google, social media platforms, or local markets. Then differentiate them into direct or indirect competitors.

Direct competitors

Businesses offering the same products or services, and targeting a similar target market are your direct competitors.

These competitors operate in the same industry and are often competing for the same market share.

Indirect competitors

On the other hand, indirect competitors are businesses that offer different products or services but cater to the same target customers as yours.

While they may not offer identical solutions, they compete for the same customer budget or attention. Indirect competitors can pose a threat by providing alternatives that customers might consider instead of your offerings.

2. Study the Overall Market

Now that you know your business competitors, deep dive into market research. Market research should involve a combination of both primary and secondary research methods.

Primary research

Primary research involves collecting market information directly from the source or subjects.  Some examples of primary market research methods include:

• Purchasing competitors’ products or services
• Conducting interviews with their customers
• Administering online surveys to gather customer insights

Secondary research

Secondary research involves utilizing pre-existing gathered information from some relevant sources. Some of its examples include:

• Scrutinizing competitors’ websites
• Assessing the current economic landscape
• Referring to online market databases of the competitors.

Have a good understanding of the market at this point to write your market analysis section effectively.

3. Prepare a Competitive Framework

Now that you have a thorough understanding of your competitors’ market, it is time to create a competitive framework that enables comparison between two businesses.

Factors like market share, product offering, pricing, distribution channel, target markets, marketing strategies, and customer service offer essential metrics and information to chart your competitive framework .

These factors will form the basis of comparison for your competitive analysis. Depending on the type of your business, choose the factors that are relevant to you.

4. Take Note of Your Competitor’s Strategies

Now that you have an established framework, use that as a base to analyze your competitor’s strategies. Such analysis will help you understand what the customers like and dislike about your competitors.

Start by analyzing the marketing strategies, sales and marketing channels, promotional activities, and branding strategies of your competitors. Understand how they position themselves in the market and what USPs they emphasize.

Evaluate, analyze their pricing strategies and keep an eye on their distribution channel to understand your competitor’s business model in detail.

This information allows you to make informed decisions about your strategies, helping you identify opportunities for differentiation and improvement.

5. Perform a SWOT Analysis of Your Competitors

A SWOT analysis is a method of analyzing the strengths, weaknesses, opportunities, and threats of your business in the competitive marketplace.

While strengths and weaknesses focus on internal aspects of your company, opportunities and threats examine the external factors related to the industry and market.

It’s an important tool that will help determine the company’s competitive edge quite efficiently.

It includes the positive features of your internal business operations. For example, a strong brand, skilled workforce, innovative products/services, or a loyal customer base.

It includes all the hindrances of your internal business operations. For example, limited resources, outdated technology, weak brand recognition, or inefficient processes.

Opportunities

It outlines several opportunities that will come your way in the near or far future. Opportunities can arise as the industry or market trend changes or by leveraging the weaknesses of your competitors.

For example, details about emerging markets, technological advancements, changing consumer trends, profitable partnerships in the future, etc.

Threats define any external factor that poses a challenge or any risk for your business in this section. For example, intense competition, economic downturns, regulatory changes, or any advanced technology disruption.

This section will form the basis for your business strategies and product offerings. So make sure it’s detailed and offers the right representation of your business.

And that is all you need to create a comprehensive competitive analysis for your business plan.

Want to Perform Competitive Analysis for your Business?

Discover your competition’s secrets effortlessly with our user-friendly and Free Competitor Analysis Generator!

How to Write Competitive Analysis in a Business Plan

The section on competitor analysis is the most crucial part of your business plan. Making this section informative and engaging gets easier when you have all the essential data to form this section.

Now, let’s learn an effective way of writing your competitive analysis.

1. Determine who your readers are

Know your audience first, because that will change the whole context of your competitor analysis business plan.

The competitive analysis section will vary depending on the intended audience is the team or investors.

Consider the following things about your audience before you start writing this section:

Internal competitor plan (employees or partners)

Objective: The internal competitor plan is to provide your team with an understanding of the competitive landscape.

Focus: The focus should be on the comparison of the strengths and weaknesses of competitors to boost strategic discussions within your team.

Use: It is to leverage the above information to develop strategies that highlight your strengths and address your weaknesses.

Competitor plan for funding (bank or investors)

Objective: Here, the objective is to reassure the potential and viability of your business to investors or lenders.

Focus: This section should focus on awareness and deep understanding of the competitive landscape to persuade the readers about the future of your business.

Use: It is to showcase your market position and the opportunities that are on the way to your business.

This differentiation is solely to ensure that the competitive analysis serves its purpose effectively based on the specific needs and expectations of the respective audience.

2. Describe and Visualise Competitive Advantage

Remember how we determined our competitive advantage at the time of research. It is now time to present that advantage in your competitive analysis.

Highlight your edge over other market players in terms of innovation, product quality, features, pricing, or marketing strategy. Understanding your products’ competitive advantage will also help you write the products and services section effectively.

However, don’t limit the edge to your service and market segment. Highlight every area where you excel even if it is better customer service or enhanced brand reputation.

Now, you can explain your analysis through textual blocks. However, a more effective method would be using a positioning map or competitive matrix to offer a visual representation of your company’s competitive advantage.

3. Explain your strategies

Your competitor analysis section should not only highlight the opportunities or threats of your business. It should also mention the strategies you will implement to overcome those threats or capitalize on the opportunities.

Such strategies may include crafting top-notch quality for your products or services, exploring the unexplored market segment, or having creative marketing strategies.

Elaborate on these strategies later in their respective business plan sections.

4. Know the pricing strategy

To understand the pricing strategy of your competitors, there are various aspects you need to have information about. It involves knowing their pricing model, evaluating their price points, and considering the additional costs, if any.

One way to understand this in a better way is to compare features and value offered at different price points and identify the gaps in competitors’ offerings.

Once you know the pricing structure of your competitors, compare it with yours and get to know the competitive advantage of your business from a pricing point of view.

Let us now get a more practical insight by checking an example of competitive analysis.

Competitive Analysis Example in a Business Plan

Here’s a business plan example highlighting the barber shop’s competitive analysis.

1. List of competitors

Direct & indirect competitors.

The following retailers are located within a 5-mile radius of J&S, thus providing either direct or indirect competition for customers:

Joe’s Beauty Salon

Joe’s Beauty Salon is the town’s most popular beauty salon and has been in business for 32 years. Joe’s offers a wide array of services that you would expect from a beauty salon.

Besides offering haircuts, Joe’s also offers nail services such as manicures and pedicures. In fact, over 60% of Joe’s revenue comes from services targeted at women outside of hair services. In addition, Joe’s does not offer its customers premium salon products.

For example, they only offer 2 types of regular hair gels and 4 types of shampoos. This puts Joe’s in direct competition with the local pharmacy and grocery stores that also carry these mainstream products. J&S, on the other hand, offers numerous options for exclusive products that are not yet available in West Palm Beach, Florida.

LUX CUTS has been in business for 5 years. LUX CUTS offers an extremely high-end hair service, with introductory prices of $120 per haircut.

However, LUX CUTS will primarily be targeting a different customer segment from J&S, focusing on households with an income in the top 10% of the city.

Furthermore, J&S offers many of the services and products that LUX CUTS offers, but at a fraction of the price, such as:

• Hairstyle suggestions & hair care consultation
• Hair extensions & coloring
• Premium hair products from industry leaders

Freddie’s Fast Hair Salon

Freddie’s Fast Hair Salon is located four stores down the road from J&S. Freddy’s has been in business for the past 3 years and enjoys great success, primarily due to its prime location.

Freddy’s business offers inexpensive haircuts and focuses on volume over quality. It also has a large customer base comprised of children between the ages of 5 to 13.

J&S has several advantages over Freddy’s Fast Hair Salon including:

• An entertainment-focused waiting room, with TVs and board games to make the wait for service more pleasurable. Especially great for parents who bring their children.
• A focus on service quality rather than speed alone to ensure repeat visits. J&S will spend on average 20 more minutes with its clients than Freddy’s.

While we expect that Freddy’s Fast Hair Salon will continue to thrive based on its location and customer relationships, we expect that more and more customers will frequent J&S based on the high-quality service it provides.

2. Competitive Pricing

John and Sons Barbing Salon will work towards ensuring that all our services are offered at highly competitive prices compared to what is obtainable in The United States of America.

We know the importance of gaining entrance into the market by lowering our pricing to attract all and sundry that is why we have consulted with experts and they have given us the best insights on how to do this and effectively gain more clients soon.

Our pricing system is going to be based on what is obtainable in the industry, we don’t intend to charge more (except for premium and customized services) and we don’t intend to charge less than our competitors are offering in West Palm Beach – Florida.

3. Our pricing

• Payment by cash
• Payment via Point of Sale (POS) Machine
• Payment via online bank transfer (online payment portal)
• Payment via Mobile money
• Check (only from loyal customers)

Given the above, we have chosen banking platforms that will help us achieve our payment plans without any itches.

4. Competitive advantage

5. SWOT analysis

Why is a Competitive Environment helpful?

Somewhere we all think, “What if we had no competition?” “What if we were the monopoly?” It would be great, right? Well, this is not the reality, and have to accept the competition sooner or later.

However, competition is healthy for businesses to thrive and survive, let’s see how:

1. Competition validates your idea

When people are developing similar products like you, it is a sign that you are on the right path. Having healthy competition proves that your idea is valid and there is a potential target market for your product and service offerings.

2. Innovation and Efficiency

Businesses competing with each other are motivated to innovate consistently, thereby, increasing their scope and market of product offerings. Moreover, when you are operating in a cutthroat environment, you simply cannot afford to be inefficient.

Be it in terms of costs, production, pricing, or marketing—you will ensure efficiency in all aspects to attract more business.

3. Market Responsiveness

Companies in a competitive environment tend to stay relevant and longer in business since they are adaptive to the changing environment. In the absence of competition, you would start getting redundant which will throw you out of the market, sooner or later.

4. Eases Consumer Education

Since your target market is already aware of the problem and existing market solutions, it would be much easier to introduce your business to them. Rather than focusing on educating, you would be more focused on branding and positioning your brand as an ideal customer solution.

Being the first one in the market is exciting. However, having healthy competition has these proven advantages which are hard to ignore.

A way forward

Whether you are starting a new business or have an already established unit, having a practical and realistic understanding of your competitive landscape is essential to developing efficient business strategies.

While getting to know your competition is essential, don’t get too hung up in the research. Research your competitors to improve your business plan and strategies, not to copy their ideas.

Create your unique strategies, offer the best possible services, and add value to your offerings—that will make you stand out.

While it’s a long, tough road, a comprehensive business plan can be your guide. Using modern business planning software is probably the easiest way to draft your plan.

Use Upmetrics. Simply enter your business details, answer the strategic questions, and see your business plan come together in front of your eyes.

Build your Business Plan Faster

with step-by-step Guidance & AI Assistance.

Frequently Asked Questions

Is swot analysis a competitive analysis.

SWOT analysis is just a component of a competitive analysis and not the whole competitive analysis. It helps you identify the strengths and weaknesses of your business and determine the emerging opportunities and threats faced by the external environment.

Competitive analysis in reality is a broad spectrum topic wherein you identify your competitors, analyze them on different metrics, and identify your competitive advantage to form competitive business strategies.

What tools can i use for competitor analysis?

For a thorough competitor analysis, you will require a range of tools that can help in collecting, analyzing, and presenting data. While SEMrush, Google Alerts, Google Trends, and Ahrefs can help in collecting adequate competitor data, Business planning tools like Upmetrics can help in writing the competitors section of your business plan quite efficiently.

What are the 5 parts of a competitive analysis?

The main five components to keep in mind while having a competitor analysis are:

• Identifying the competitors
• Analyzing competitor’s strengths and weaknesses
• Assessing market share and trends
• Examining competitors’ strategies and market positioning
• Performing SWOT analysis

What is the difference between market analysis and competitive analysis?

Market analysis involves a comprehensive examination of the overall market dynamics, industry trends, and factors influencing a business’s operating environment.

On the other hand, competitive analysis narrows the focus to specific competitors within the market, delving into their strategies, strengths, weaknesses, and market positioning.

About the Author

Vinay Kevadiya

Vinay Kevadiya is the founder and CEO of Upmetrics, the #1 business planning software. His ultimate goal with Upmetrics is to revolutionize how entrepreneurs create, manage, and execute their business plans. He enjoys sharing his insights on business planning and other relevant topics through his articles and blog posts. Read more

Reach Your Goals with Accurate Planning

• Starting a Business
• Growing a Business
• Small Business Guide
• Business News
• Science & Technology
• Money & Finance
• For Subscribers
• Write for Entrepreneur
• Tips White Papers
• Entrepreneur Store
• United States
• Asia Pacific
• Middle East
• United Kingdom
• South Africa

Copyright © 2024 Entrepreneur Media, LLC All rights reserved. Entrepreneur® and its related marks are registered trademarks of Entrepreneur Media LLC

• Write Your Business Plan | Part 1 Overview Video
• The Basics of Writing a Business Plan
• How to Use Your Business Plan Most Effectively
• 12 Reasons You Need a Business Plan
• The Main Objectives of a Business Plan
• What to Include and Not Include in a Successful Business Plan
• The Top 4 Types of Business Plans
• A Step-by-Step Guide to Presenting Your Business Plan in 10 Slides
• 6 Tips for Making a Winning Business Presentation
• 3 Key Things You Need to Know About Financing Your Business
• 12 Ways to Set Realistic Business Goals and Objectives
• How to Perfectly Pitch Your Business Plan in 10 Minutes
• Write Your Business Plan | Part 2 Overview Video
• How to Fund Your Business Through Friends and Family Loans and Crowdsourcing
• How to Fund Your Business Using Banks and Credit Unions
• How to Fund Your Business With an SBA Loan
• How to Fund Your Business With Bonds and Indirect Funding Sources
• How to Fund Your Business With Venture Capital
• How to Fund Your Business With Angel Investors
• How to Use Your Business Plan to Track Performance
• How to Make Your Business Plan Attractive to Prospective Partners
• Is This Idea Going to Work? How to Assess the Potential of Your Business.
• When to Update Your Business Plan
• Write Your Business Plan | Part 3 Overview Video
• How to Write the Management Team Section to Your Business Plan
• How to Create a Strategic Hiring Plan
• How to Write a Business Plan Executive Summary That Sells Your Idea
• How to Build a Team of Outside Experts for Your Business
• Use This Worksheet to Write a Product Description That Sells
• What Is Your Unique Selling Proposition? Use This Worksheet to Find Your Greatest Strength.
• How to Raise Money With Your Business Plan
• Customers and Investors Don't Want Products. They Want Solutions.
• Write Your Business Plan | Part 4 Overview Video
• 5 Essential Elements of Your Industry Trends Plan
• How to Identify and Research Your Competition
• Who Is Your Ideal Customer? 4 Questions to Ask Yourself.
• How to Identify Market Trends in Your Business Plan
• How to Define Your Product and Set Your Prices
• How to Determine the Barriers to Entry for Your Business
• How to Get Customers in Your Store and Drive Traffic to Your Website
• How to Effectively Promote Your Business to Customers and Investors
• Write Your Business Plan | Part 5 Overview Video
• What Equipment and Facilities to Include in Your Business Plan
• How to Write an Income Statement for Your Business Plan
• How to Make a Balance Sheet
• How to Make a Cash Flow Statement
• How to Use Financial Ratios to Understand the Health of Your Business
• How to Write an Operations Plan for Retail and Sales Businesses
• How to Make Realistic Financial Forecasts
• How to Write an Operations Plan for Manufacturers
• What Technology Needs to Include In Your Business Plan
• How to List Personnel and Materials in Your Business Plan
• The Role of Franchising
• The Best Ways to Follow Up on a Buisiness Plan
• The Best Books, Sites, Trade Associations and Resources to Get Your Business Funded and Running
• How to Hire the Right Business Plan Consultant
• Business Plan Lingo and Resources All Entrepreneurs Should Know
• How to Write a Letter of Introduction
• What To Put on the Cover Page of a Business Plan
• How to Format Your Business Plan
• 6 Steps to Getting Your Business Plan In Front of Investors

How to Identify and Research Your Competition Emphasizing your competitive advantage is an essential part of any business plan.

By Eric Butow Oct 27, 2023

Key Takeaways

• Why competitive analysis matters
• Questions to ask about your industry
• How to find similar companies

Opinions expressed by Entrepreneur contributors are their own.

This is part 3 / 9 of Write Your Business Plan: Section 4: Marketing Your Business Plan series.

Successful entrepreneurs are renowned for intuitively feeling a market's pulse, project trends before anyone else detects them, and identifying needs that even customers are unaware of. After you are famous, perhaps you can claim a similar psychic connection to the market. But for now, you'll need to reinforce your claims to market insight by presenting solid research in your plan.

Market research aims to understand the reasons consumers will buy your product. It studies consumer behavior, specifically how cultural, societal, and personal factors influence that behavior. For instance, market research aiming to understand consumers who buy in-line skates might study the cultural importance of fitness, the societal acceptability of marketing directed toward children and teens, and the effect of personal influences such as age, occupation, and lifestyle in directing a skate purchase.

Related: 4 Effective Ways To Accomplish This Missing Step That Most Entrepreneurs Overlook

Market research is often split into two varieties: primary and secondary. Primary research studies customers directly, whereas secondary research studies information others have gathered about customers. Primary research might be telephone interviews or online polls with randomly selected target group members. You can also study your own sales records to gather primary research. Secondary research might come from reports on other organizations' websites or blogs about the industry.

Conducting market research provides answers to those unknown elements. It will greatly reduce risk as you start your business. It will help you understand your competitive position and the strengths and weaknesses of your competitors. And it will improve your marketing and sales process."

Related: You Need Consumer Insights To Ensure The Success Of Your Business. Here Are Five Ways To Find Them.

Questions to Ask About Your Industry

To start preparing your industry analysis and outlook, dig up the following facts about your field:

• What is your total industry-wide sales volume? In dollars? In units?
• What are the trends in sales volume within your industry?
• Who are the major players and your key competitors? What are they like?
• What does it take to compete? What are the barriers to entry?
• What technological trends affect your industry?
• What are the main modes of marketing?
• How does government regulation affect the industry?
• In what ways are changing consumer tastes affecting your industry?
• What are recent demographic trends affecting the industry?
• How sensitive is the industry to seasons and economic cycles?
• What are key financial measures in your industry (average profit margins, sales commissions, etc.)?

Related: 5 Essential Elements of Your Industry Trends Plan

How to Find Similar Companies

Find a close match when looking at comparable businesses (and their data). For comparative purposes, consider:

• Companies of relative size.
• Companies serving the same geographic area could be global if you plan to be a web-based business.
• Companies with a similar ownership structure. If you are two partners, look for businesses run by a couple of partners rather than an advisory board of twelve.
• Relatively new companies. While you can learn from long-standing businesses, they may be successful today because of their twenty-five-year business history and reputation.

You will want to use the data you have gathered to determine how much business you could do and to figure out how you will fit into and adapt to the marketplace.

Related: How to Make Your Business Stand Out

How To Do Original Research

One limitation of in-house market information is that it may not include exactly what you're looking for. For instance, if you'd like to consider offering consumers financing for their purchases, it's hard to tell how they'd like it since you don't already offer it.

You can get around this limitation by conducting original research—interviewing customers who enter your store, for example, or counting cars that pass the intersection where you plan to open a new location—and combining it with existing data. Follow these steps to spending your market research dollars wisely:

Determine what you need to know about your market. The more focused the research, the more valuable it will be.

• Prioritize the results of the first step. You can't research everything, so concentrate on the information that will give you the best (or quickest) payback.
• Review less expensive research alternatives. Small Business Development Centers and the Small Business Administration can help you develop customer surveys. Your trade association will have good secondary research. Be creative.
• Estimate the cost of performing the research yourself. Keep in mind that with the internet you should not have to spend a ton of money. If you're considering hiring a consultant or a researcher, remember this is your dream, these are your goals, and this is your business.
• Don't pay for what you don't need.

Related: The One Simple Task That Will Help Your Startup Succeed

More in Write Your Business Plan

Section 1: the foundation of a business plan, section 2: putting your business plan to work, section 3: selling your product and team, section 4: marketing your business plan, section 5: organizing operations and finances, section 6: getting your business plan to investors.

Successfully copied link

What is a Competitive Analysis — and How Do You Conduct One?

Published: April 24, 2024

Every time I work with a new brand, my first order of business is to conduct a competitive analysis. 

A competitive analysis report helps me understand the brand’s position in the market, map competitors’ strengths/weaknesses, and discover growth opportunities. 

In this article, I’ll break down the exact steps I follow to conduct competitor analysis and identify ways to one-up top brands in the market. 

We’ll cover:

What is competitive analysis?

What is competitive market research, competitive analysis in marketing.

• How To Conduct Competitive Analysis in 5 Steps

How to Do a Competitive Analysis (the Extended Cut)

Competitive product analysis, competitive analysis example, competitive analysis templates.

• Competitive Analysis FAQs

Competitive analysis is the process of comparing your competitors against your brand to understand their core differentiators, strengths, and weaknesses. It’s an in-depth breakdown of each competitor’s market position, sales & marketing tactics, growth strategy, and other business-critical aspects to see what they’re doing right and find opportunities for your business.

Competitive analysis gives you a clearer picture of the market landscape to make informed decisions for your growth. 

That said, you have to remember that competitive analysis is an opportunity to learn from others. It isn’t:

• Copying successful competitors to the T.
• Trying to undercut others’ pricing.
• A one-and-done exercise.

Let’s look at how this exercise can help your business before breaking down my 5-step competitive analysis framework.

10 Free Competitive Analysis Templates

Track and analyze your competitors with these ten free planning templates.

• SWOT Analysis
• Battle Cards
• Feature Comparison
• Strategic Overview

Download Free

All fields are required.

You're all set!

Click this link to access this resource at any time.

Four Reasons to Perform Competitive Analysis 

If you’re on the fence about investing time and effort in analyzing your competitors, know that it gives you a complete picture of the market and where you stand in it.

Here are four main reasons why I perform a competitive analysis exercise whenever working with a brand for the first time:

• Identify your differentiators. Think of competitor analysis as a chance to reflect on your own business and discover what sets you apart from the crowd. And if you’re only starting out, it helps you brainstorm the best opportunities to differentiate your business.
• Find competitors’ strengths. What are your competitors doing right to drive their growth? Analyzing the ins and outs of an industry leader will tell you what they did well to reach the top position in the market.
• Set benchmarks for success. A competitor analysis gives you a realistic idea of mapping your progress with success metrics. While every business has its own path to success, you can always look at a competitor’s trajectory to assess whether you’re on the right track.
• Get closer to your target audience. A good competitor analysis framework zooms in on your audience. It gives you a pulse of your customers by evaluating what they like, dislike, prefer, and complain about when reviewing competing brands.

The bottom line: Whether you’re starting a new business or revamping an existing one, a competitive analysis eliminates guesswork and gives you concrete information to build your business strategy.

Competitive market research is a vital exercise that goes beyond merely comparing products or services. It involves an in-depth analysis of the market metrics that distinguish your offerings from those of your competitors.

A thorough market research doesn't just highlight these differences but leverages them, laying a solid foundation for a sales and marketing strategy that truly differentiates your business in a bustling market.

In the next section, we’ll explore the nuts and bolts of conducting a detailed competitive analysis tailored to your brand.

10 Competitive Analysis Templates

Fill out the form to access the templates., essential aspects to cover in competitive analysis research .

Before we walk through our step-by-step process for conducting competitor analysis, let’s look at the main aspects to include for every competitor:

• Overview. A summary of the company — where it’s located, target market, and target audience.
• Primary offering. A breakdown of what they sell and how they compare against your brand.
• Pricing strategy. A comparison of their pricing for different products with your pricing.
• Positioning.  An analysis of their core messaging to see how they position themselves. Customer feedback: A curation of what customers have to say about the brand.

Now, it’s time to learn how to conduct a competitive analysis with an example to contextualize each step. 

Every brand can benefit from regular competitor analysis. By performing a competitor analysis, you'll be able to:

• Identify gaps in the market.
• Develop new products and services.
• Uncover market trends.
• Market and sell more effectively.

As you can see, learning any of these four components will lead your brand down the path of achievement.

Next, let's dive into some steps you can take to conduct a comprehensive competitive analysis.

How to Conduct Competitive Analysis in 5 Quick Steps

As a content marketer, I’ve performed a competitive analysis for several brands to improve their messaging, plan their marketing strategy, and explore new channels. Here are the five steps I follow to analyze competitors.

1. Identify and categorize all competitors.

The first step is a simple yet strategic one. You have to identify all possible competitors in your industry, even the lesser-known ones. The goal here is to be aware of all the players in the market instead of arbitrarily choosing to ignore a few.

As you find more and more competitors, categorize them into these buckets:

• Direct competitors. These brands offer the same product/service as you to the same target audience. People will often compare you to these brands when making a buying decision. For example, Arcade and Storylane are direct competitors in the demo automation category.
• Indirect competitors. These businesses solve the same problem but with a different solution. They present opportunities for you to expand your offering. For example, Scribe and Whatfix solve the problem of documentation + internal training, but in different ways.
• Legacy competitors. These are established companies operating in your industry for several years. They have a solid reputation in the market and are a trusted name among customers. For example, Ahrefs is a legacy competitor in the SEO industry.
• Emerging competitors. These are new players in the market with an innovative business model and unique value propositions that pose a threat to existing brands. For example, ChatGPT came in as a disruptor in the conversational AI space and outperformed several brands. 

Here’s a competitive matrix classifying brands in the community and housing space:

Testing It Out

To help you understand each step clearly, we’ll use the example of Trello and create a competitor analysis report using these steps.

Here’s a table of the main competitors for Trello:

able of the main competitors for Trello:

2. Determine each competitor’s market position.

Once you know all your competitors, start analyzing their position in the market. This step will help you understand where you currently stand in terms of market share and customer satisfaction. It’ll also reveal the big guns in your industry — the leading competitors to prioritize in your analysis report.

Plus, visualizing the market landscape will tell you what’s missing in the current state. You can find gaps and opportunities for your brand to thrive even in a saturated market.

To map competitors’ market positions, create a graph with two factors: market presence (Y-axis) and customer satisfaction (X-axis). Then, place competitors in each of these quadrants:

• Niche. These are brands with a low market share but rank high on customer satisfaction. They’re likely targeting a specific segment of the audience and doing it well.
• Contenders. These brands rank low on customer satisfaction but have a good market presence. They might be new entrants with a strong sales and marketing strategy.
• Leaders. These brands own a big market share and have highly satisfied customers. They’re the dominant players with a solid reputation among your audience.
• High performers. These are another category of new entrants scoring high on customer satisfaction but with a low market share. They’re a good alternative for people not looking to buy from big brands.

This visualization will tell you exactly how crowded the market is. But it’ll also highlight ways to gain momentum and compete with existing brands.

Here’s a market landscape grid by G2 documenting all of Trello’s competitors in the project management space. For a leading brand like Trello, the goal would be to look at top brands in two quadrants: “Leaders” and “High Performers.” 

Image Source

3. Extensively benchmark key competitors.

Step 2 will narrow down your focus from dozens of competitors to the few most important ones to target. Now, it’s time to examine each competitor thoroughly and prepare a benchmarking report.

Remember that this exercise isn’t meant to find shortcomings in every competitor. You have to objectively determine both the good and bad aspects of each brand.

Here are the core factors to consider when benchmarking competitors:

• Quality. Assess the quality of products/services for each competitor. You can compare product features to see what’s giving them an edge over you. You can also evaluate customer reviews to understand what users have to say about the quality of their offering.
• Price. Document the price points for every competitor to understand their pricing tactics. You can also interview their customers to find the value for money from users’ perspectives.
• Customer service. Check how they deliver support — through chat, phone, email, knowledge base, and more. You can also find customer ratings on different third-party platforms.
• Brand reputation. You should also compare each competitor’s reputation in the market to understand how people perceive the brand. Look out for anything critical people say about specific competitors.  
• Financial health. If possible, look for performance indicators to assess a brand's financial progress. You can find data on metrics like revenue growth and profit margins. 

This benchmarking exercise will involve a combination of primary and secondary research. Invest enough time in this step to ensure that your competitive analysis is completely airtight.

Check out this example of a competitor benchmarking report for workforce intelligence tools:

Here’s how I benchmarked Asana based on these criteria using the information I could find:

4. Deep dive into their marketing strategy.

While the first few steps will tell you what you can improve in your core product or service, you also need to find how competitors market their products.

You need to deep-dive into their marketing strategies to learn how they approach buyers. I analyze every marketing channel, then note my observations on how they speak to their audience and highlight their brand personality.

Here are a few key marketing channels to explore:

• Website. Analyze the website structure and copy to understand their positioning and brand voice.
• Email. Subscribe to emails to learn their cadence, copywriting style, content covered, and other aspects.
• Paid ads. Use tools like Ahrefs and Semrush to find if any competitor is running paid ads on search engines.
• Thought leadership. Follow a brand’s thought leadership efforts with content assets like podcasts, webinars, courses, and more.
• Digital PR. Explore whether a brand is investing in digital PR to build buzz around its business and analyze its strategy.
• Social media. See how actively brands use different social channels and what kind of content is working best for them.
• Partnerships. Analyze high-value partnerships to see if brands work closely with any companies and mutually benefit each other.

You can create a detailed document capturing every detail of a competitor’s marketing strategy. This will give you the right direction to plan your marketing efforts. 

5. Perform a SWOT analysis.

The final step in a competitive analysis exercise is creating a SWOT analysis matrix for each company. This means you‘ll take note of your competitor’s strengths, weaknesses, opportunities, and threats. Think of it as the final step to consolidate all your research and answer these questions:

• What is your competitor doing well?
• Where do they have an advantage over your brand?
• What is the weakest area for your competitor?
• Where does your brand have the advantage over your competitor?
• In what areas would you consider this competitor a threat?
• Are there opportunities in the market that your competitor has identified?

You can use tools like Miro to visualize this data. Once you visually present this data, you’ll get a clearer idea of where you can outgrow each competitor. 

Here’s a SWOT analysis matrix I created for Asana as a competitor of Trello:

• Determine who your competitors are.
• Determine what products your competitors offer.
• Research your competitors' sales tactics and results.
• Take a look at your competitors' pricing, as well as any perks they offer.
• Ensure you're meeting competitive shipping costs.
• Analyze how your competitors market their products.
• Take note of your competition's content strategy.
• Learn what technology stack your competitors use.
• Analyze the level of engagement on your competitors' content.
• Observe how they promote marketing content.
• Look at their social media presence, strategies, and go-to platforms.
• Perform a SWOT Analysis to learn their strengths, weaknesses, opportunities, and threats.

To run a complete and effective competitive analysis, use these ten templates, which range in purpose from sales to marketing to product strategy.

Featured Resource: 10 Competitive Analysis Templates

1. Assess your current product pricing.

The first step in any product analysis is to assess current pricing.

Nintendo offers three models of its Switch console: The smaller lite version is priced at $199, the standard version is $299, and the new OLED version is $349.

Sony, meanwhile, offers two versions of its PlayStation 5 console: The standard edition costs $499, and the digital version, which doesn’t include a disc drive, is $399.

2. Compare key features.

Next is a comparison of key features. In the case of our console example, this means comparing features like processing power, memory, and hard drive space.

3. Pinpoint differentiators.

With basic features compared, it’s time to dive deeper with differentiators. While a glance at the chart above seems to indicate that the PS5 is outperforming its competition, this data only tells part of the story.

Here’s why: The big selling point of the standard and OLED Switch models is that they can be played as either handheld consoles or docked with a base station connected to a TV. What’s more, this “switching” happens seamlessly, allowing players to play whenever, wherever.

The Playstation offering, meanwhile, has leaned into market-exclusive games that are only available on its system to help differentiate them from their competitors.

4. Identify market gaps.

The last step in a competitive product analysis is looking for gaps in the market that could help your company get ahead.

When it comes to the console market, one potential opportunity gaining traction is the delivery of games via cloud-based services rather than physical hardware.

Companies like Nvidia and Google have already made inroads in this space, and if they can overcome issues with bandwidth and latency, it could change the market at scale.

How do you stack up against the competition? Where are you similar, and what sets you apart? This is the goal of competitive analysis.

By understanding where your brand and competitors overlap and diverge, you’re better positioned to make strategic decisions that can help grow your brand.

Of course, it’s one thing to understand the benefits of competitive analysis, and it’s another to actually carry out an analysis that yields actionable results. Don’t worry — we’ve got you covered with a quick example.

Sony vs. Nintendo: Not all fun and games.

Let’s take a look at popular gaming system companies Sony and Nintendo.

Sony’s newest offering — the Playstation 5 — recently hit the market but has been plagued by supply shortages.

Nintendo’s Switch console, meanwhile, has been around for several years but remains a consistent seller, especially among teens and children.

This scenario is familiar for many companies on both sides of the coin; some have introduced new products designed to compete with established market leaders, while others are looking to ensure that reliable sales don’t fall.

Using some of the steps listed above, here’s a quick competitive analysis example.

In our example, it’s Sony vs Nintendo, but it’s also worth considering Microsoft’s Xbox, which occupies the same general market vertical.

This is critical for effective analysis; even if you’re focused on specific competitors and how they compare, it’s worth considering other similar market offerings.

PlayStation offers two PS5 versions, digital and standard, at different price points, while Nintendo offers three versions of its console.

Both companies also sell peripherals — for example, Sony sells virtual reality (VR) add-ons, while Nintendo sells gaming peripherals such as steering wheels, tennis rackets, and differing controller configurations.

When it comes to sales tactics and marketing, Sony and Nintendo have very different approaches.

In part thanks to the recent semiconductor shortage, Sony has driven up demand via scarcity — very low volumes of PS5 consoles remain available. Nintendo, meanwhile, has adopted a broader approach by targeting families as its primary customer base.

This effort is bolstered by the Switch Lite product line, which is smaller and less expensive, making it a popular choice for children.

The numbers tell the tale : Through September 2021, Nintendo sold 14.3 million consoles, while Sony sold 7.8 million.

Sony has the higher price point: Their standard PS5 sells for $499, while Nintendo’s most expensive offering comes in at $349. Both offer robust digital marketplaces and the ability to easily download new games or services.

Here, the key differentiators are flexibility and fidelity. The Switch is flexible — users can dock it with their television and play it like a standard console or pick it up and take it anywhere as a handheld gaming system.

The PS5, meanwhile, has superior graphics hardware and processing power for gamers who want the highest-fidelity experience.

5. Analyze how your competitors market their products.

If you compare the marketing efforts of Nintendo and Sony, the difference is immediately apparent: Sony’s ads feature realistic in-game footage and speak to the exclusive nature of their game titles.

The company has managed to secure deals with several high-profile game developers for exclusive access to new and existing IPs.

Nintendo, meanwhile, uses brightly lit ads showing happy families playing together or children using their smaller Switches while traveling.

6. Analyze the level of engagement on your competitor's content.

Engagement helps drive sales and encourage repeat purchases.

While there are several ways to measure engagement, social media is one of the most straightforward: In general, more followers equates to more engagement and greater market impact.

When it comes to our example, Sony enjoys a significant lead over Nintendo: While the official Playstation Facebook page has 38 million followers, Nintendo has just 5 million.

Competitive analysis is complex, especially when you’re assessing multiple companies and products simultaneously.

To help streamline the process, we’ve created 10 free templates that make it possible to see how you stack up against the competition — and what you can do to increase market share.

Let’s break down our SWOT analysis template. Here’s what it looks like:

The Beginner's Guide to the Competitive Matrix [+ Templates]

9 Best Marketing Research Methods to Know Your Buyer Better [+ Examples]

SWOT Analysis: How To Do One [With Template & Examples]

28 Tools & Resources for Conducting Market Research

Market Research: A How-To Guide and Template

TAM, SAM & SOM: What Do They Mean & How Do You Calculate Them?

How to Run a Competitor Analysis [Free Guide]

5 Challenges Marketers Face in Understanding Audiences [New Data + Market Researcher Tips]

Causal Research: The Complete Guide

10 free templates to help you understand and beat the competition.

Marketing software that helps you drive revenue, save time and resources, and measure and optimize your investments — all on one easy-to-use platform

How to Write a Competitive Analysis for Your Business Plan

11 min. read

Updated January 3, 2024

Do you know who your competitors are? If you do, have you taken the time to conduct a thorough competitor analysis?

Knowing your competitors, how they operate, and the necessary benchmarks you need to hit are crucial to positioning your business for success. Investors will also want to see an analysis of the competition in your business plan.

In this guide, we’ll explore the significance of competitive analysis and guide you through the essential steps to conduct and write your own. 

You’ll learn how to identify and evaluate competitors to better understand the opportunities and threats to your business. And you’ll be given a four-step process to describe and visualize how your business fits within the competitive landscape.

• What is a competitive analysis?

A competitive analysis is the process of gathering information about your competitors and using it to identify their strengths and weaknesses. This information can then be used to develop strategies to improve your own business and gain a competitive advantage.

• How to conduct a competitive analysis

Before you start writing about the competition, you need to conduct your analysis. Here are the steps you need to take:

1. Identify your competitors

The first step in conducting a comprehensive competitive analysis is to identify your competitors. 

Start by creating a list of both direct and indirect competitors within your industry or market segment. Direct competitors offer similar products or services, while indirect competitors solve the same problems your company does, but with different products or services.

Keep in mind that this list may change over time. It’s crucial to revisit it regularly to keep track of any new entrants or changes to your current competitors. For instance, a new competitor may enter the market, or an existing competitor may change their product offerings.

2. Analyze the market

Once you’ve identified your competitors, you need to study the overall market. 

This includes the market size , growth rate, trends, and customer preferences. Be sure that you understand the key drivers of demand, demographic and psychographic profiles of your target audience , and any potential market gaps or opportunities.

Conducting a market analysis can require a significant amount of research and data collection. Luckily, if you’re writing a business plan you’ll follow this process to complete the market analysis section . So, doing this research has value for multiple parts of your plan.

Brought to you by

Create a professional business plan

Using ai and step-by-step instructions.

Secure funding

Validate ideas

Build a strategy

3. Create a competitive framework

You’ll need to establish criteria for comparing your business with competitors. You want the metrics and information you choose to provide answers to specific questions. (“Do we have the same customers?” “What features are offered?” “How many customers are being served?”)

Here are some common factors to consider including: 

• Market share
• Product/service offerings or features
• Distribution channels
• Target markets
• Marketing strategies
• Customer service

4. Research your competitors

You can now begin gathering information about your competitors. Because you spent the time to explore the market and set up a comparison framework—your research will be far more focused and easier to complete.

There’s no perfect research process, so start by exploring sources such as competitor websites, social media, customer reviews, industry reports, press releases, and public financial statements. You may also want to conduct primary research by interviewing customers, suppliers, or industry experts.

You can check out our full guide on conducting market research for more specific steps.

5. Assess their strengths and weaknesses

Evaluate each competitor based on the criteria you’ve established in the competitive framework. Identify their key strengths (competitive advantages) and weaknesses (areas where they underperform).

6. Identify opportunities and threats

Based on the strengths and weaknesses of your competitors, identify opportunities (areas where you can outperform them) and threats (areas where they may outperform you) for your business. 

You can check out our full guide to conducting a SWOT analysis for more specific questions that you should ask as part of each step. 

• How to write your competitive analysis

Once you’ve done your research, it’s time to present your findings in your business plan. Here are the steps you need to take:

1. Determine who your audience is

Who you are writing a business plan for (investors, partners, employees, etc.) may require you to format your competitive analysis differently. 

For an internal business plan you’ll use with your team, the competition section should help them better understand the competition. You and your team will use it to look at comparative strengths and weaknesses to help you develop strategies to gain a competitive advantage.

For fundraising, your plan will be shared with potential investors or as part of a bank loan. In this case, you’re describing the competition to reassure your target reader. You are showing awareness and a firm understanding of the competition, and are positioned to take advantage of opportunities while avoiding the pitfalls.

2. Describe your competitive position

You need to know how your business stacks up, based on the values it offers to your chosen target market. To run this comparison, you’ll be using the same criteria from the competitive framework you completed earlier. You need to identify your competitive advantages and weaknesses, and any areas where you can improve.

The goal is positioning (setting your business up against the background of other offerings), and making that position clear to the target market. Here are a few questions to ask yourself in order to define your competitive position:

• How are you going to take advantage of your distinctive differences, in your customers’ eyes? 
• What are you doing better? 
• How do you work toward strengths and away from weaknesses?
• What do you want the world to think and say about you and how you compare to others?

3. Visualize your competitive position

There are a few different ways to present your competitive framework in your business plan. The first is a “positioning map” and the second is a “competitive matrix”. Depending on your needs, you can use one or both of these to communicate the information that you gathered during your competitive analysis:

Positioning map

The positioning map plots two product or business benefits across a horizontal and vertical axis. The furthest points of each represent opposite extremes (Hot and cold for example) that intersect in the middle. With this simple chart, you can drop your own business and the competition into the zone that best represents the combination of both factors.

I often refer to marketing expert Philip Kohler’s simple strategic positioning map of breakfast, shown here. You can easily draw your own map with any two factors of competition to see how a market stacks up.

It’s quite common to see the price on one axis and some important qualitative factor on the other, with the assumption that there should be a rough relationship between price and quality.

Competitive matrix

It’s pretty common for most business plans to also include a competitive matrix. It shows how different competitors stack up according to the factors identified in your competitive framework. 

How do you stack up against the others? Here’s what a typical competitive matrix looks like:

For the record, I’ve seen dozens of competitive matrices in plans and pitches. I’ve never seen a single one that didn’t show that this company does more of what the market wants than all others. So maybe that tells you something about credibility and how to increase it. Still, the ones I see are all in the context of seeking investment, so maybe that’s the nature of the game.

4. Explain your strategies for gaining a competitive edge

Your business plan should also explain the strategies your business will use to capitalize on the opportunities you’ve identified while mitigating any threats from competition. This may involve improving your product/service offerings, targeting underserved market segments, offering more attractive price points, focusing on better customer service, or developing innovative marketing strategies.

While you should cover these strategies in the competition section, this information should be expanded on further in other areas of your business plan. 

For example, based on your competitive analysis you show that most competitors have the same feature set. As part of your strategy, you see a few obvious ways to better serve your target market with additional product features. This information should be referenced within your products and services section to back up your problem and solution statement. 

• Why competition is a good thing

Business owners often wish that they had no competition. They think that with no competition, the entire market for their product or service will be theirs. That is simply not the case—especially for new startups that have truly innovative products and services. Here’s why:

Competition validates your idea

You know you have a good idea when other people are coming up with similar products or services. Competition validates the market and the fact that there are most likely customers for your new product. This also means that the costs of marketing and educating your market go down (see my next point).

Competition helps educate your target market

Being first-to-market can be a huge advantage. It also means that you will have to spend way more than the next player to educate customers about your new widget, your new solution to a problem, and your new approach to services. 

This is especially true for businesses that are extremely innovative. These first-to-market businesses will be facing customers that didn’t know that there was a solution to their problem . These potential customers might not even know that they have a problem that can be solved in a better way. 

If you’re a first-to-market company, you will have an uphill battle to educate consumers—an often expensive and time-consuming process. The 2nd-to-market will enjoy all the benefits of an educated marketplace without the large marketing expense.

Competition pushes you

Businesses that have little or no competition become stagnant. Customers have few alternatives to choose from, so there is no incentive to innovate. Constant competition ensures that your marketplace continues to evolve and that your product offering continues to evolve with it.

Competition forces focus & differentiation

Without competition, it’s easy to lose focus on your core business and your core customers and start expanding into areas that don’t serve your best customers. Competition forces you and your business to figure out how to be different than your competition while focusing on your customers. In the long term, competition will help you build a better business.

• What if there is no competition?

One mistake many new businesses make is thinking that just because nobody else is doing exactly what they’re doing, their business is a sure thing. If you’re struggling to find competitors, ask yourself these questions.

Is there a good reason why no one else is doing it?

The smart thing to do is ask yourself,  “Why isn’t anyone else doing it?”

It’s possible that nobody’s selling cod-liver frozen yogurt in your area because there’s simply no market for it. Ask around, talk to people, and do your market research. If you determine that you’ve got customers out there, you’re in good shape.

But that still doesn’t mean there’s no competition.

How are customers getting their needs met?

There may not be another cod-liver frozen yogurt shop within 500 miles. But maybe an online distributor sells cod-liver oil to do-it-yourselfers who make their own fro-yo at home. Or maybe your potential customers are eating frozen salmon pops right now. 

Are there any businesses that are indirect competitors?

Don’t think of competition as only other businesses that do exactly what you do. Think about what currently exists on the market that your product would displace.

It’s the difference between direct competition and indirect competition. When Henry Ford started successfully mass-producing automobiles in the U.S., he didn’t have other automakers to compete with. His competition was horse-and-buggy makers, bicycles, and railroads.

Do a competitive analysis, but don’t let it derail your planning

While it’s important that you know the competition, don’t get too caught up in the research. 

If all you do is track your competition and do endless competitive analyses, you won’t be able to come up with original ideas. You will end up looking and acting just like your competition. Instead, make a habit of NOT visiting your competition’s website, NOT going into their store, and NOT calling their sales office. 

Focus instead on how you can provide the best service possible and spend your time talking to your customers. Figure out how you can better serve the next person that walks in the door so that they become a lifetime customer, a reference, or a referral source.

If you focus too much on the competition, you will become a copycat. When that happens, it won’t matter to a customer if they walk into your store or the competition’s because you will both be the same.

Tim Berry is the founder and chairman of Palo Alto Software , a co-founder of Borland International, and a recognized expert in business planning. He has an MBA from Stanford and degrees with honors from the University of Oregon and the University of Notre Dame. Today, Tim dedicates most of his time to blogging, teaching and evangelizing for business planning.

Table of Contents

• Don't let competition derail planning

Related Articles

10 Min. Read

How to Write the Company Overview for a Business Plan

6 Min. Read

How to Write Your Business Plan Cover Page + Template

3 Min. Read

What to Include in Your Business Plan Appendix

How to Set and Use Milestones in Your Business Plan

The LivePlan Newsletter

Become a smarter, more strategic entrepreneur.

Your first monthly newsetter will be delivered soon..

Unsubscribe anytime. Privacy policy .

The quickest way to turn a business idea into a business plan

Fill-in-the-blanks and automatic financials make it easy.

No thanks, I prefer writing 40-page documents.

Discover the world’s #1 plan building software

Market Research for a Business Plan: How to Do It in a Day

Free Website Traffic Checker

Discover your competitors' strengths and leverage them to achieve your own success

Whether it’s your first time using market research for a business plan or this isn’t exactly your first rodeo: a quick refresh on the topic can do no harm.

If anything, it’s the smart route to take. Particularly when you consider modern-day market research data can be obtained quicker than ever – when the right tools are used.

Today, I’m going to explain exactly how to conduct market research for a business plan, and how to access that key data and juicy intel without hassle.

The importance of market research in business planning

They say knowledge is power, and where your rivals and your market are concerned, there’s nothing quite like it. By looking at things like consumer behavior , the competitive landscape , market size, and the digital strategies of others; companies at any stage in their lifecycle can stay relevant, maintain a competitive edge, set strategic direction, and experience growth. Doing periodic market research also helps businesses develop a deeper, more informed understanding of a market, its audience, and key players. If you’re seeking financial backing, doing market research is essential to show credibility and build confidence in your plans.

How to conduct market research for a business plan

Good market research for a business plan should be contextualized with information about your company, its goals, products, pricing, and financials. Sounds like a lot of work, right? Read on to learn how to conduct all the market research for a business plan you’re going to need – quickly, using the most up-to-date data there is. I’ll show you how to:

• Understand your audience
• Identify target personas
• Size your market
• Research the competition
• Discover your unique sales proposition
• Define marketing priorities

Before you start, make sure your business planning document includes the following 10 headings:

This format is considered best practice, so I’ve indicated the specific sections that each element of your market research fits into.

Sound good? Then let’s get started.

1. Understand your audience

What it is – A target audience is a social segment of people who are likely to be interested in your products or services. It’s a snapshot of your target customer base, sorted by certain characteristics. It’s also known as audience demographics and can contain data like age, gender, location, values, attitudes, behaviors, and more.

Where to use this market research in a business plan – Demographical data can help determine the size of your market, which slots into the executive summary, marketing plan, market sizing, and financial sections of the plan. What’s more, when you use it to identify groups of people to target, it can also be used in the products and services, competitive research tools , and SWOT analysis sections.

Bonus: Audience demographics can also help you develop stronger branding by choosing imagery that appeals most to your ideal customers.

How to do a quick audience analysis

Similarweb Research Intelligence gives you the ability to view almost any industry in a few seconds; you can also create a custom industry based on specific players in your market.  Here’s how to see relevant audience demographics in a market. For this example, I chose the airline industry.

View typical audience relevant to your sector with gender and age distribution, along with geographical data . You can see which companies are experiencing growth and at what rate. Audience loyalty is also key to understanding how people behave, if they tend to shop around and what search terms they use to discover sites in any niche.

Read more: Learn more about how to do a demographic analysis of your market’s audience .

2. Identify target personas

What it is – An audience or target persona is a typical customer profile. It starts with audience demographics, and then zooms into a much deeper level. Most organizations develop multiple target personas, based on things like pain points, location, gender, background, occupation, influential factors, decision-making, likes, dislikes, goals, ideals, and more.

Pro Tip: If you’re in B2B, your target personas are based on the people who make purchasing decisions, not the business itself.

Where to use this market research in a business plan – Creating target personas for your business shows you know whom you’re targeting, and how to market to them. This information will help you complete market sizing, product or service overview, marketing plan , and could fit into the competitive research section too.

How to create a buyer persona in five steps

Guesswork does not equal less work – there’s no place for shortcuts here. Your success depends on developing the most accurate representation of who your customers are, and what they care about.

1. Research: If you’re already in business, use market research surveys as a tool to collect information about your customers. If you’re a startup or pre-startup, you can use a platform like Similarweb to establish a typical customer profile for your market. Don’t forget to use mobile app intelligence and website analytics in tandem to build a complete picture of your audience.

Pro Tip: Secondary market research is another good source of intel for startups. You might be able to find published surveys that relate to your products or market to learn more.

2. Analysis: Here, you’re looking to answer key questions to fill in the blanks and build a complete picture of your ideal customer. Tools like Similarweb Digital Research Intelligence, Google Analytics, and competitors’ social media channels can help you find this out. Typical questions include:

• Where is your audience coming from?
• What channels do they use to find your site?
• Do they favor access via mobile site, app, or desktop?
• What are their demographics? Think age, job, salary, location, and gender.

3. Competitive market research: This shows you what marketing channels, referral partners, and keywords are sending traffic to businesses similar to yours When you combine this data with what you learned in sections 1 + 2, you are ready to build your personas.

4. Fill in a buyer persona template: We’ve done the hard work for you. Download a pre-made template below .

Further reading: The complete guide to creating buyer personas

3. Size your market

What it is – Market sizing is a way to determine the potential size of a target market using informed estimation. This is how you find out the potential revenue and market volume applicable to your business . There are three key metrics: total addressable market (TAM), service addressable market (SAM), and service obtainable market (SOM).

Where to use this market research in a business plan – Knowing how big the slice of the pie you’re going after is crucial. It can inform any goal setting and help with forecasting too. This data can be used in your executive summary, marketing plan, competitive research, SWOT analysis, market sizing, operations, and financial sections.

Further reading: How to do market sizing shows you how to calculate the TAM, SAM, and SOM for your business.

4. Research the competition

What it is – Competitive landscaping shows who you’re up against and how your offering stacks up vs others in your space. By evaluating rivals in-depth and looking at things like features, pricing, support, content, and additional products, you can form a detailed picture of the competition.

Where to use this market research in a business plan – The information you gain from performing a competitive analysis can transform what you offer and how you go to market. In business planning, this market research supports the executive summary, product or service overview, marketing plan, competitive research, SWOT analysis, and operation sections.  

How to do competitive landscaping

Using the industry overview section of Similarweb Digital Research Intelligence, competitor research is made quick and easy. Access key metrics on an industry or specific players, then download raw data in a workable excel file or get a PNG image of charts in an instant. Most data can be downloaded via excel or as an image and included in the resource section of your plan.

Here, you can see a summary of a market, yearly growth, and top sites. A quick click to industry leaders shows you market leaders and rising stars. Select any name for a complete picture of their digital presence – use this to spot potential opportunities to gain a competitive advantage.

Read more: See how to do a competitive analysis and get a free template to help you get started.

5. Discover your unique sales proposition

What it is – Not all businesses have them, and that’s OK. A unique selling proposition (USP) is something distinctive your business offers but your rivals don’t . It can be anything that’s unique to a product, service, pricing model, or other.

Why it’s useful – Having a compelling USP helps your company stand out in a market. It can make your business more valuable to a customer vs the competition, and ultimately help you win and retain more customers.

Where to use this market research in a business plan – Your USP should be highlighted in the executive summary, the product and service overview, and the SWOT analysis.

How to find your USP

Unless you’ve developed a unique product or service, or you’re planning to sell to the market at a lower-than-average price point, you’re going to have to look for some kind of service differentiator that’ll help you stand out. In my experience, the quickest way to discover this is through competitive benchmarking. Here, I’m talking about evaluating your closest rivals to uncover things they’re not doing, or looking for gaps that your business can capitalize on.

A competitive review of their site should look at things like:

• Customer support: do they have live chat, email support, telephone support, etc.?
• Content: do they produce additional content that offers value, free resources, etc.?
• Offers: what promotions or offers do they run?
• Loyalty or referral programs: do they reward loyalty or referrals?
• Service level agreements: what commitments do they make to their customers?
• Operations: consider delivery methods, lead times, returns policy etc.
• Price promises: what satisfaction or price promises do they offer, if at all?

Go easy on yourself and create a basic template that details each point. Once complete, look for opportunities to provide something unique that nobody else currently offers.

6. Define marketing priorities

What it is – A detailed plan showing how you position and market your products or service. It should define realistic, clear, and measurable goals that articulate tactics, customer profiles, and the position of your products in the market.

Where to use this market research in a business plan – Relevant intel you uncover should inform the marketing plan first and foremost. However, it can also be used in the SWOT analysis, operation, and financial sections.

How to do it – with a market research example

Using the marketing channels within Similarweb Digital Research Intelligence, you can short-cut the lengthy (and often costly) process of trial and error when trying to decide which channels and activities work best.

Let me show you how.

Using Similarweb Digital Research Intelligence, I can hone in on any site I like, and look at key marketing intel to uncover the strategies they’re using, along with insights into what’s driving traffic, and traffic opportunities.

In less than 60 seconds, I can see easyJet’s complete online presence; its marketing and social channels, and a snapshot of every metric that matters, like referrals, organic and paid ads, keywords, and more. Expand any section to get granular data, and view insights that show exactly where key losses, gains, and opportunities exist.

You can take this a step further and add other sites into the mix. Compare sites side-by-side to see who is winning, and how they’re doing it. While this snapshot shows a comparison of a single competitor, you can compare five at any one time. What’s more, I can see industry leaders, rising players, and any relevant mobile app intelligence stats, should a company or its rivals have an app as part of their offering.

Best practice for market research data in business plans

When doing any type of market research , it’s important to use the most up-to-date data you can get your hands on. There are two key factors for data are timeliness and trustworthiness.

For any market, look for data that applies to any period over the last 12 months. With how fast markets evolve and how quickly consumer behaviors change, being able to view dynamic data is key. What’s more, the source of any data matters just as much as its age.

To emphasize the importance of using the right type of data in a business plan, here’s some timely advice from SBA commercial lending expert and VP of Commerce National Bank and Trust, Steve Fulmer. As someone who, in the past 15 years, has approved approximately $150 million in loans to SMBs; his advice is worth paying attention to.

“ For anybody doing market research for a business plan, they must cite sources. Most new or small businesses lack historical performance data, which removes substantial confidence in their plans. As a lender, we cannot support assumptions in their business plan or their projections if their data hasn’t come from a trustworthy source.”

Wrapping up…

Now you know the six ways to do market research for a business plan, it’s time to knuckle down and get started. With Similarweb, you’ve got access to all the market intel you’re going to need to conduct timely, accurate, and reliable market research. What’s more, you can return to the platform anytime to benchmark your performance , get fresh insights, and adapt your strategies to focus on growth – helping you build a sustainable business that can withstand the test of time.

How do I do market research for a business plan?

By using Digital Research Intelligence tools like Similarweb, you can quickly conduct audience research, company research, market analysis, and benchmarking from a single place. Another method is secondary market research, but this takes more time and data isn’t always up to date.

Why does a business plan need market research?

Doing market research for a business plan is the quickest and easiest way to validate a business idea and establish a clear view of the market and competitive landscape. When done right, it can show you opportunities for growth, strategies to avoid, and effective ways to market your business.

What is market research in a business plan?

Market research in business planning is one of the most powerful tools you can use to flesh out and validate your company or its products. It can tell you whether there’s a market for your product, and how big that market is – it also helps you discover industry trends, and examine the strategies of the rising stars and industry leaders in detail.

by Liz March

Digital Research Specialist

Liz March has 15 years of experience in content creation. She enjoys the outdoors, F1, and reading, and is pursuing a BSc in Environmental Science.

Related Posts

Competitive Benchmarking: Crack the Code to Your Competitors’ Success

Importance of Market Research: 9 Reasons Why It’s Crucial for Your Business

Audience Segmentation: Definition, Importance & Types

Geographic Segmentation: Definition, Pros & Cons, Examples, and More

Demographic Segmentation: The Key To Transforming Your Marketing Strategy

Unlocking Consumer Behavior: What Makes Your Customers Tick?

Wondering what similarweb can do for your business.

Give it a try or talk to our insights team — don’t worry, it’s free!

• Entrepreneurs
• News About Crunchbase
• New Features
• Partnerships

What Is Competitive Analysis and How to Do It Effectively

• 15 min read

Rebecca Strehlow, Copywriter at Crunchbase

Whether you’re an entrepreneur, market researcher or marketing enthusiast, knowing your competitors inside and out is a crucial part of the job. 

Competitive analysis is more than a quick online search; instead, it’s a systematic process that allows you to gain valuable insights into your competitive environment. By examining the strengths, weaknesses, strategies and market positions of rival companies, you can make informed decisions that help you come out on top.

Let’s dive into what competitor analysis is and how to do it, as well as the tools and templates you need to thrive in the modern market.

What is competitive analysis? 

Competitor analysis, often referred to as competitive analysis, is the systematic process of gathering and evaluating information about your competitors to gain a deep understanding of the competitive landscape in your industry. It involves delving into your competitors’ business models, marketing practices, product offerings, target audiences and much more.

This practice helps you keep a pulse on competing products in the market and make well-informed decisions for your business. It also enables you to find opportunities for growth, anticipate trends and proactively respond to potential threats.

Benefits of competitor analysis

The advantages of doing competitive analysis can have a meaningful impact on your bottom line. Here are just some of its key benefits: 

• Informed decision-making: By understanding your competitors’ strategies, you can make well-informed decisions about your own business. This includes choices related to product development, marketing and pricing.
• Identification of market opportunities: Competitor analysis can reveal gaps in the market or areas where your competitors may be underperforming. These insights can help you identify new opportunities for growth and expansion.
• Risk mitigation: By staying aware of your competitors’ activities, you can better anticipate potential threats and challenges. This proactive approach enables you to develop strategies to effectively mitigate risks and overcome threats before they happen.
• Benchmarking: Comparing your business to competitors helps establish benchmarks for performance. This allows you to measure your progress and identify areas where you excel or need improvement.
• Product and service enhancement: Analyzing competitors’ products and services can inspire improvements in your offerings, leading to increased customer satisfaction and loyalty.
• Improved marketing strategy: Understanding how your competitors market their products or services can help you refine your own marketing strategy to better reach your target audience.
• Adaptation to market shifts: The business environment is constantly evolving. Competitor analysis helps you stay agile and adapt to changes in customer preferences, technology and market trends.
• Competitive advantage: Armed with insights from competitive analysis, you can develop strategies to gain a competitive advantage in your industry.
• Long-term sustainability : Consistent competitor analysis allows your business to plan for the long term by identifying potential challenges and opportunities that may arise in the future.

Together, these benefits can empower you to thrive in the face of competition and establish a strong presence in the market. 

How to do competitor analysis 

To harness these advantages, you’ll need to learn how to perform competitive analysis effectively. The process is quite structured and involves several key steps to ensure that you gather relevant data and gain actionable insights.

• Identify your competitors
• Define your objectives
• Collect data
• Look for the 4 Ps
• Conduct a SWOT analysis

1. Identify your competitors

To pinpoint your competitors, create a list of organizations that compete with you both directly and indirectly in the marketplace. 

Direct competitors are organizations that offer similar products or services to the same target audience. In other words, they’re the businesses that potential customers could choose instead of your company.

To identify your direct competition, start by examining businesses that operate in the same industry or niche. Ask yourself questions such as:

• Who offers products or services that are nearly identical to ours?
• Who targets the same customer segments and geographical areas as we do?
• Who are our primary rivals when it comes to market share and sales?

Once you have identified these direct competitors, you can create a list or spreadsheet to keep track of their names, key characteristics and any available data that will be useful in your analysis.

Next, you’ll want to identify your indirect competitors. Indirect competitors serve a similar target market as your company, but may offer different products or services. They are indirect rivals because they can influence consumer choices, even though they are not in direct competition with your business. To identify indirect competitors:

• Look for businesses that serve the same customer needs, even if their products or services are not identical to yours.
• Consider how customers might choose between your offerings and those of indirect competitors.
• Examine businesses that could potentially expand into your market.

Including both direct and indirect competitors in your analysis provides a more holistic view of your competitive landscape and helps you anticipate shifts in consumer preferences or market dynamics.

Remember that the business environment is constantly changing, and new competitors may emerge over time. Regularly updating your list of competitors is essential to ensure that your competitor analysis stays relevant.

2. Define your objectives

The next step in competitive analysis is to clearly outline your objectives. This will ensure that you’re gathering relevant information that directly supports your business strategy. Here’s how to define your objectives effectively:

• Clarify your goals: Begin by outlining your overarching goals. Common objectives may include improving market share, optimizing pricing strategies, enhancing product development or refining marketing tactics.
• Identify your information needs: Use your goals to determine exactly what kind of information you’ll need. Ask yourself: What kind of data or insights will be most helpful in achieving your stated objectives? For example, if you want to improve product development, you may need data on your competitors’ product features, customer reviews and pricing.
• Develop KPIs: Write down the key performance indicators that are most relevant to your objectives. KPIs are quantifiable metrics that will help you measure your progress. For instance, if your goal is to enhance marketing strategies, relevant KPIs might include website traffic, conversion rates or social media engagement.
• Determine a time frame: Understanding the time frame of this project will influence the depth and scope of your analysis. Are you conducting a one-time competitor analysis, or is this an ongoing process? 
• Align with business strategy: Ensure that the above aligns with your overall business strategy. Your competitor analysis should directly contribute to the success and growth of your business.
• Adapt when necessary: Be open to adjusting your objectives as needed. The business landscape can change rapidly, and you may need to adapt in response to new opportunities or challenges.

When you define your objectives, you give yourself a clear roadmap for your research. This helps you focus on gathering the most pertinent data and ensures that your analysis directly benefits your business. Whether you’re looking to outperform competitors in a particular area or gain a broader understanding of the competitive landscape, well-defined objectives are the cornerstone of a successful analysis. 

3. Collect data

Effective data collection is another fundamental step in the competitor analysis process, as the quality and relevance of the data you gather directly influence the insights you gain. Begin by identifying data sources that will give you the information you’re looking for. These sources can include both online and offline channels.

Online sources are often the richest and most accessible. Common data sources for competitive monitoring include:

• Crunchbase : Crunchbase is a valuable resource for gathering data about companies, including your competitors. It offers details about a company’s firmographics, funding, leadership team, investor relationships and key metrics. This data helps you understand your competitors’ financial health, investment history, growth strategies and potential areas of expansion. 
• Company websites: Competitor websites are valuable sources of information about your competitors’ products, services, pricing and promotional strategies. They provide direct insights into how your competitors present themselves to customers and the market. 
• Social media: Social media platforms such as Facebook , X (formerly Twitter) , Instagram and LinkedIn offer a glimpse into your competitors’ marketing and promotional efforts. Analyze their posts, content engagement and follower interactions to understand their messaging and customer engagement strategies. You can also use social media to monitor comments, reviews and conversations to gauge customer sentiment and identify your competitors’ strengths and weaknesses.
• Customer review sites: Review sites like G2 , Capterra or dedicated industry-specific review platforms also offer candid customer feedback. Analyze the reviews to understand customer satisfaction levels, identify pain points and discover areas where your competitors excel or underperform. Some reviews may also mention pricing, which can help you determine how customers perceive the value of your competitors’ products or services.
• Market reports: Market research companies like Nielsen , Gartner , Forrester and Euromonitor International often produce comprehensive market reports across various industries. They often include data on market size, growth projections and emerging opportunities, helping you assess the overall landscape your competitors operate in. Market reports may also include company profiles, giving you information about their market share, strategies and financial performance. 
• Industry publications: Business publications and journals often publish in-depth articles and analysis about trends, innovations and market players. They can provide valuable information about your competitors’ strategies, market positioning and noteworthy developments. Crunchbase News , which offers data-driven reporting on private markets, is a great place to start.
• Government databases: Government databases can provide access to financial and regulatory information about companies, including your competitors. This data may include financial statements, business registrations and industry-specific regulatory compliance, helping you understand their financial health and legal compliance.

As you gather this data, make sure you have an organized place to put it. A good idea is to create a competitor matrix, also referred to as a competitor grid, which is a spreadsheet for organizing your research. List out your competitors on one axis of the grid (either the horizontal or vertical axis is fine). On the other axis, list the data points you’re looking to collect, such as company location, market position, price and branding.

A couple additional notes: pay attention to both your data accuracy as well as any ethical considerations. Confirm that the information you gather is up to date and reliable, as outdated or inaccurate data can lead to erroneous conclusions. On top of that, be mindful of legal requirements. Respect privacy rights, copyright and intellectual property laws when gathering data.

4. Look for the 4 Ps

Next, you’ll want to analyze your competitors’ marketing strategies. A systematic way to approach this is by looking at the 4 Ps of marketing, also known as the marketing mix. These are product, price, place and promotion, which you can break down into the following questions:

• What are the key features and attributes of our competitors’ products?
• How does the quality of our competitors’ products compare to ours?
• Are there any unique or innovative features in our competitors’ products that we should be aware of?
• What is the product life cycle of our competitors’ offerings, and how does that impact their market presence?
• How do our competitors brand and position their products in the market?
• Do our competitors offer a wide product range, or do they focus on a niche market?
• What are the customer reviews and feedback on our competitors’ products, and what strengths or weaknesses do they highlight?
• How do our competitors handle product updates, customer support and warranties?
• What are the pricing strategies employed by our competitors (e.g., premium, value, competitive or penetration pricing)?
• How do our competitors price their products or services compared to our pricing?
• What types of discounts, promotions or special offers do our competitors use, and how frequently do they change them?
• Do our competitors offer bundle pricing or product packages?
• How do our competitors handle pricing changes and adjustments based on market conditions or demand?
• What is the perceived value of our competitors’ products or services in relation to their pricing?
• Are there any loyalty programs or customer rewards related to pricing that our competitors offer?
• How do competitors communicate their pricing to customers, and does it align with their branding and positioning strategies?

Place (distribution)

• What distribution channels do our competitors use to reach their customers (e.g., direct sales, retailers, e-commerce or wholesalers)?
• How extensive is the geographic reach of our competitors’ distribution networks?
• Are there specific partnerships or collaborations that our competitors have with distributors or retailers?
• What is the availability and accessibility of our competitors’ products or services, both online and offline?
• How do our competitors handle inventory management, logistics and fulfillment to ensure timely delivery to customers?
• Do our competitors have a physical presence, and how does it impact their brand and customer engagement?
• What is the overall customer experience with the distribution and availability of our competitors’ offerings?
• Are there any supply chain or distribution challenges that our competitors face?
• What are the core elements of our competitors’ marketing and advertising strategies (e.g., online ads, content marketing, social media, traditional media)?
• How do our competitors position their brand, and what is their unique selling proposition?
• What messaging and tone do our competitors use in their advertising and marketing campaigns?
• How do our competitors engage with customers on social media, and how do they manage their online reputation?
• What content marketing tactics do our competitors employ to educate and engage their audience?
• Do our competitors use influencer marketing or partnerships with other brands or organizations?
• What customer feedback, testimonials or case studies do our competitors use in their promotional materials?
• How do our competitors measure the success and impact of their promotional efforts, and what adjustments do they make based on these metrics?

These questions will force you to think hard about your competitors and the ways they position their product or service in the market. Be sure to make a note of these data points so you have an organized spreadsheet with your competitive analysis. 

5. Conduct a SWOT analysis

Now, conduct a SWOT analysis using all the data and insights you’ve gathered. A SWOT analysis is a competitive analysis framework for systematically evaluating your competitors’ strengths, weaknesses, opportunities and threats. Create a table or slide deck with the following notes about each competitor:

• Strengths: Consider areas like product quality, brand reputation, financial stability and unique capabilities. What does your competitor excel at? What are their key assets and resources? What advantages do they have over your business and other competitors?
• Weaknesses: Analyze your competitors’ weaknesses, which are internal factors that put them at a disadvantage. Evaluate areas where they struggle, such as customer service issues, product limitations or operational inefficiencies. Where does your competitor fall short? What are their operational or financial weaknesses? Are there aspects of their products or services that receive consistent criticism?
• Opportunities: Consider the external factors and opportunities that your competitors can capitalize on. These may include market trends, emerging customer needs, technological advancements or changes in regulations. Here, you’ll want to ask yourself the following questions: What market opportunities are your competitors pursuing? Are there emerging trends that they are well-positioned to benefit from? How do they adapt to changing market conditions and customer demands?
• Threats: Evaluate the external factors and threats that pose risks to your competitors’ business. These could be increased competition, economic downturns, changing consumer preferences or regulatory challenges. What are the external threats that our competitors face? How do market or industry conditions pose risks to their operations? Are there competitive pressures that could erode their market share?

After identifying the strengths, weaknesses, opportunities and threats of your competitors, it’s time to analyze the findings. Look for connections and relationships between these factors. For example, how do strengths offset weaknesses, or how can opportunities be leveraged to mitigate threats? Consider how these factors impact your competitors’ overall competitive positioning.

Competitive analysis templates

Competitive analysis is a complex task, but you don’t have to start from scratch. These competitor analysis templates provide a structured framework for gathering and analyzing data about your competitors:

• Competitor research template
• Competitor matrix template
• Social media competitor analysis template
• SWOT analysis template

1. Competitor research template

This advanced search template is a helpful starting point for gathering data about competing companies. You can customize the template by adding multiple search filters, such as industry, geographic location and funding information, to pull up the companies that match your competitor profiles. The more you fine-tune your search, the more precise your list of competitors will be.

2. Competitor matrix template

A competitor matrix template , like this one from HubSpot , allows you to systematically compare key features, pricing and other attributes of your products or services with those of your competitors. By comparing these attributes side by side, you can better assess your biggest threats and identify areas where your business can excel.

3. Social media competitor analysis template

This social media competitor analysis template offers a structured framework for assessing and comparing your social media performance with that of your competitors. With sections for tracking key metrics, content strategies, audience engagement and more, this template simplifies the process of understanding how your social media efforts stack up against the competition. 

4. SWOT analysis template

This SWOT analysis template represents one of the most important types of competitive analysis templates. A template can simplify the SWOT analysis process and ensure that nothing falls through the cracks, helping you identify areas for improvement, capitalize on advantages and mitigate potential risks.

Competitive analysis examples

To understand how competitive analysis works in practice, let’s explore a few real-world examples that highlight its significance within different industries:

1. Apple vs. Samsung

Tech giants Apple and Samsung have long been rivals in the smartphone market. Both companies must scrutinize each other’s product launches, innovations and market share to stay competitive. Their competitive analysis involves a deep dive into one another’s product features, pricing strategies, branding and marketing tactics. 

2. Coca-Cola vs. Pepsi

Coca-Cola and PepsiCo have engaged in one of the most iconic and enduring business rivalries. Competitor analysis here includes assessing their advertising campaigns, product diversification, distribution networks and customer preferences. These two giants need to continuously monitor each other’s market positioning in order to win over consumers.

3. Amazon vs. Walmart

Amazon and Walmart are leaders in e-commerce and retail. They must perform ongoing competitive analysis to compare delivery speeds, pricing structures, customer experience and market expansion strategies. Both companies are committed to staying ahead by understanding the strengths and weaknesses of the other.

4. Airbnb vs. Booking.com

Another iconic competitor analysis example is within the online travel industry. Airbnb and Booking.com are key competitors that need to evaluate each other’s user reviews, property listings, pricing and website user experience. Both platforms continuously track each other’s offerings to enhance their competitive position.

5. Nike vs. Adidas

Nike and Adidas are major players in the athletic apparel industry. These companies closely follow each other’s strategies to dominate the market. Their competitive analysis includes examining product innovations, brand endorsements, athlete sponsorships and global market presence. 

Competitor analysis tools 

In order to conduct robust competitive analysis like the companies above, you’re going to need the right tools. These include everything from online databases to website monitoring platforms. Here are our top recommendations: 

1. Crunchbase

Crunchbase is a comprehensive business intelligence tool that provides best-in-class data about both public and private companies, including your competitors. You’ll get insights into funding, leadership teams, key metrics and investor relationships, allowing you to understand your competitors’ financial health, investment history and market focus. This information is vital for identifying potential threats in the market, as well as opportunities to differentiate yourself. Learn more about market research on Crunchbase .

2. Brandwatch

Brandwatch is a social listening and consumer intelligence platform that helps you monitor your competitors’ social media mentions, customer sentiment and brand reputation. This allows you to gauge public sentiment about your competitors and identify areas where you can strengthen your brand’s image and stand out in the market.

SEMrush is most commonly known as an SEO platform, but it’s also a useful competitive analysis tool. It helps you analyze your competitors’ digital marketing strategies, keywords, backlinks and advertising efforts. Ultimately, this gives you insights into your competitors’ online presence and helps you identify their strengths and weaknesses in the digital space. Note that you can view SEMrush web traffic data directly from Crunchbase .

4. SimilarWeb

SimilarWeb is a market intelligence platform that offers insights into website traffic, audience demographics and online performance. It allows you to benchmark your website’s performance against those of your competitors, discover their traffic sources and understand their online audiences.

IPqwery is a competitive analysis tool that offers insights into your competitors’ patent portfolios, technological innovations and intellectual property strategies. This allows you to assess innovation, identify potential partnerships, and evaluate the intellectual property landscape. IPqwery data is available with Crunchbase Data Boost .

Achieve sustainable growth with competitor analysis

Competitive analysis doesn’t only involve gathering information, but it’s also about turning insights into actions that drive your business forward. Competitor analysis is an important part of market research for startups and large companies alike, as it’s fundamental for long-term success. By carefully assessing your rivals and industry trends, you can adapt your strategies and stay ahead of the curve. 

• market research
• Originally published October 26, 2023, updated December 19, 2023

You may also like

• 10 min read

AI for Small Businesses: Benefits and Tools to Drive Growth

28 Best AI Tools to Use in 2024

How to Find Private Company Data

The all-in-one prospecting solution.

• Find the right companies
• Identify the right contacts
• Connect with decision-makers

If you’ve been dreaming about your business idea for some time, it might come easy to talk or write about it. Beyond your own idea, though, a strong business plan requires a critical eye on the world beyond your own budding company. You’ll need market research about the customers you plan to target and competitive research to know what other companies you’re up against in reaching those customers.

Conducting this research can be fun, and with the amount of information available online, it’s easier than ever to compile much of the information you’ll need to make a compelling case in your business plan .

But that ease of accessing information can be challenging, especially if your digital life is filled with distractions and demands for your attention.

Follow these tips for success collecting market and competitive research for your business, both now and in the future.

1. set a timer.

Once you start researching using free resources online, it’s so easy to get carried away. Set a timer for each research session to keep you on task and prevent you from getting overwhelmed. Keep a research log to track your progress during each research session. It doesn’t have to be fancy — ordinary notebook paper, a word processing document or even a note in your phone can help you remember what resources you used, what you learned, and what you want to focus on next time you sit down to research your market or competition.

2. Work on market research and competitor research separately

Stay organized by focusing on one type of research at a time.

Market research helps you determine your ideal customer, based on income level, age, gender, or other factors.

Conducting this research is nearly painless thanks to free resources such as the U.S. Census Bureau’s American FactFinder . Your state or city may have its own reports about different locations, the people who live there, and their needs.

Couple statistics with anecdotal evidence that’s inspired your small business for a compelling market research section of your business plan.

Competitor research , on the other hand, focuses on similar companies as your business venture. If you’re opening a location-based business, like a restaurant, that competitor research might involve visiting other venues in person to judge quality, service, aesthetics and other factors through which you want to differentiate your own business. If you’re opening a service-based or ecommerce business, you may have to conduct much of this research online.

Record observations about your competition as you go, so you don’t have to rely on your memory later as you work on your business plan. Want to provide a quick glance at your competition? Use a chart to display your strengths and weaknesses alongside your competitors’.

Focus on one of these areas of research at a time to stay focused, and avoid confusion in these sections of your business plan .

3. Ask for feedback

As with most parts of your business plan, you’ll want to ask for guidance when compiling your market and competitor research. When you think you have a good grasp of your analysis , ask for help reviewing what you’ve gleaned. Family and friends may not have the industry- or location-specific expertise you need, but your community is likely teeming with people who do.

Look to SCORE mentors , local business associations, neighborhood-based alliances, and marketing experts for feedback you can trust. Tap into your business network , or make connections with new contacts. Then, return to your research to make edits, or resolve unanswered questions.

4. Review your research often

Once you write the market and competitive research portions of your business plan, don’t forget about these aspects of building a strong business. Continue to conduct research by reading industry publications and local news, and by attending events within your business community. You need not rewrite your business plan each time a new competitor comes onto the market, but you’ll want to keep notes about what’s happening in your business space and how you plan to respond.

Ready to seek valuable feedback on your market research and competitive analysis? Meet with a SCORE mentor !

Conducting a Market Analysis This workshop explains the importance of doing a market analysis and how to best conduct your research. Case studies are included to help you start today.

Business Plan Template for a Startup Business To increase your odds of a successful business startup, download this step-by-step business plan template you can use to plan for your new business.

Copyright © 2024 SCORE Association, SCORE.org

Funded, in part, through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.

• Start free trial

Start selling with Shopify today

Start your free trial with Shopify today—then use these resources to guide you through every step of the process.

What Is a Competitive Analysis? (How-To Guide)

A competitive analysis helps businesses discover strengths and weaknesses of companies in their industry. Create a competitive analysis with this free template.

A competitive analysis tells business owners what their competitors are doing and identifies opportunities to outperform them.

Running a competitive analysis is about finding the strengths and weaknesses of the companies in your industry. By researching competitors’ products, sales, and marketing, you can decide how to move forward with your business strategy.

Competitive analyses are valuable at any stage of a business. But how do you make one? This post explains how to run a competitive analysis to meet your goals.

There’s also a free competitor analysis template to make the process easier.

Free competitor research template

Find a strategic angle to achieve sales success, uncover your product-market fit, and stand out from the competition with our free template.

What is a competitive analysis?

Competitive analysis is a type of  market research . It’s the process of evaluating and understanding the strengths and weaknesses of competitors in your market. It involves gathering and analyzing data on competitors’ products, pricing, marketing strategies, distribution channels, and customer base.

Doing a competitive analysis helps you find potential advantages and barriers within your target market or products. It allows brands to monitor how direct and indirect competitors handle marketing, pricing, and distribution.

Competitor analysis example: what does one look like?

There’s no single way to do a competitive analysis. How it looks will vary depending on what you’re trying to learn about your competitors.

You might do a competitor analysis on a specific part of your competitors’ operations—like their website—or you might do a complete analysis of their entire marketing and sales team. The goal is to help you understand your competitors’ actions and how your business should respond.

There’s more than one way to structure a competitive analysis. Here are some types of information often included:

For a broad competitive analysis, you might look at your competitors’:

• Target customers
• Unique value add  or what sets their products apart
• Sales pitch
• Price points  for products
• Shipping  Policy

High-level information can help you understand the fundamental differences between your competitors. For a more specific analysis, try looking at your competitors’: 

• Website features (design, content)
• Customer experience (checkout flow, customer support)
• Marketing content (product descriptions, blog posts)
• Social media (post frequency, engagement rates)
• Promotions (sales, discounts)
• Communications (abandoned cart emails, newsletters)
• Reviews (customer feedback, complaints)

What’s included in a competitive analysis is up to you. Use your research to answer specific questions that will help your business take action for future growth.

Need an example? Here’s what a simple competitor analysis might look like:

Read more:  What Is Product Development? Learn The 7-Step Framework Helping Businesses Get to Market, Faster and Easier .

Why competitor analysis matters for ecommerce

It’s easier to compete when you understand the competition. Knowing what your competitors are doing helps you plan a response, whether that’s adjusting your pricing strategy, tailoring your target audience, or copying a good practice.

A wider view of your ecommerce space can also help you see what sets your business apart. 

If you’re  starting an ecommerce business , an analysis of competitors will help you:

• Make informed marketing decisions
• Identify industry trends
• Benchmark against competitors
• Find your unique value proposition
• Determine pricing
• Unearth new ways of speaking to customers
• Find gaps in your marketing or product line

A competitive analysis is a living document that should be updated as a company grows.

As you develop new products, update your marketing strategy, or expand into new areas, a current competitive analysis document is a powerful resource.

It can reveal opportunities to gain leverage on your competitors, while highlighting areas where competition is intense. 

When to do a competitive analysis

When building a business, a thorough competitive analysis is a great way to deepen your understanding of market factors.

As you grow, repeat your competitive analysis to stay in the loop with the industry’s latest products, features, and marketing tactics. Running regular reports will also help you compare how your business responds to broader trends.

Refresh your competitive analysis any time your business or industry changes significantly. A sudden surge in product demand or a Google algorithm update are both good reasons to review what your competitors are doing.

When deciding how often to revisit your competitor analysis, consider how fast-paced your industry is. Will your data be outdated in a month, quarter, or year? If a new competitor enters your market, remember they’ll likely analyze your activities, too.

How to do a competitive analysis

Keep your competitor research organized by following these seven steps:

1. Select 7–10 competitors 

If you don’t know your competitors, step into a customer’s shoes and search for your products or services on Google, Amazon, or marketplaces relevant to your business. Identify competitors that:

• Sell similar products
• Have a similar philosophy or mission
• Market to your audience
• Are new to the marketplace
• Are established in the marketplace 

A diverse list of competitors will provide insight into how different companies are responding to challenges within your market.

2. Create a spreadsheet

As you collect competitor data, keep it organized in a table or spreadsheet—bonus points if your table design allows for easy updates over time.

Within your document, build sections for comparing competitors based on your research objectives, such as: 

• Price range
• Product offerings
• Social media engagement
• Lead generation strategy
• First-time visitor offers

3. Choose direct competitors and indirect competitors

Categorize each business in your spreadsheet as a direct, indirect, or tertiary competitor. This will help you determine how they relate to you.

• Direct competitors  sell a similar product or service to a similar audience. Nike and Adidas are primary competitors.
• Indirect competitors  offer a high- or low-end version of a product to different audiences. Victoria’s Secret and Walmart are secondary competitors.
• Tertiary competitors  are brands that market to your audience but don’t sell similar products or directly compete with you. They represent potential partners or future competitors—think Gatorade and Under Armour.

4. Identify your competitors’ positioning

Positioning  is a business’s most persuasive marketing tool. Good positioning connects you with a target audience and informs your messaging and values. 

Understanding your competitors’ positioning is essential. You can learn how other companies talk to your customers and find a unique, relevant voice for your brand. 

Analyze these channels to see how competitors position themselves:

• Social media
• Press releases
• Website copy
• Product copy

When identifying your competitors’ positioning, ask yourself:

• What story is being told?
• How are products described? 
• How is the company described? 
• What is the unique  value proposition ? 

Understand how competitors interact with their followers, customers, and other stakeholders. If you can pinpoint their communication framework, you’ll be able to clearly position yourself within the market.

5. Determine competitive advantage and offerings

Most successful companies sell unique products or offer distinctive experiences. It could be an innovative feature, a secret recipe, or unparalleled customer service.

Think of these offerings as a company’s competitive advantage or  unique selling proposition (USP) .

A fashion retailer’s competitive advantage might be high-quality products sold with expedited shipping. An online educator’s USP could be their 20 years of experience.

Look at your competitors’ goods and services and decide where their advantage lies. Their brand will likely be closely tied to their unique offering.

Read customer reviews to see why your target audience shops with competing companies. They may like lower price points, premium materials, or sustainable practices.

Learning about the competitive advantages in your space will help you figure out where you should and shouldn’t try to compete.

6. Understand how your competitors market their products

Successful ecommerce stores often outpace the competition through marketing, not with their products alone.

But don’t assume you need to compete across all marketing channels to stay in front of customers.

Instead, use your competitive analysis to find out how your competitors are reaching customers and where they focus their marketing resources. 

Maybe your competitors are all about targeting customers through Instagram or capturing traffic with helpful blog posts.

Use software tools (listed below) to collect marketing data. Then, assume the role of a customer for a first-hand experience of competitor marketing.

You can try:

• Signing up for newsletters
• Subscribing to blogs
• Following competitors on social media
• Abandoning products in a shopping cart
• Purchasing a product

As you study competitors’ marketing and document your findings, you can decide whether to compete in popular marketing channels or reach your customers through less-used avenues.

The insights gathered during this stage will be helpful for sales and marketing teams. 

7. Conduct a SWOT analysis

Consider  conducting a SWOT analysis  to accompany the data you collect. 

SWOT is a competitive analysis framework that lists your company’s strengths, weaknesses, opportunities, and threats. SWOT leans into your competitors’ strengths and compares them to your business to find areas for improvement. 

Strengths and weaknesses are elements of your business that you control and change over time, including:

• Product offering
• Partnerships
• Intellectual property
• Number of employees
• Market share

Opportunities and threats are outside your control. You can plan for changes but can’t influence these elements. They include:

• Competitor products
• The economy
• Consumer trends
• Market size
• Market demand

Aim to run a SWOT analysis annually. It helps inform your break-even analysis and keeps tabs on the competitive landscape. You’ll want to include an updated SWOT analysis in your  business plan  if you seek funding.

🎯 TIP:  If you’re interested in writing a business plan but don’t know where to start, here’s a sample  business plan template . Thousands of people have used this template to create their own plans (and it’s completely free to use).

Collect data with these competitive analysis tools

Once you know which competitors to study, it’s time to research and collect data for your competitive analysis. The good news is that many tools and software are available to make data collection easier.

Let’s look at a few resources that can help you gather insights into your  competition’s keywords ,  content marketing , social media strategy, and more.

SEO Analysis

• Ahrefs : See your competitors’ top-performing keywords and estimated traffic.
• SE Ranking : Find out your competitors’ paid and organic search performance.

PPC/keyword performance

• SimilarWeb : Get insights into estimated monthly visits and traffic to gauge your competitors’ market share.
• SpyFu : Download your competition’s most profitable keywords from their PPC campaigns.
• iSpionage : See which keywords your competitors target on Google Ads, plus their projected monthly budget.
• SEMrush : Run audits on competing sites and analyze their backlinks.

Social media performance

• RivalIQ : See how often competitors post on social media, their average engagement rates, and their most successful content.
• Followerwonk : Get Twitter (now X) insights about follower demographics, key influencers, and performance metrics.
• Sprout Social : Measure competitors’ performance across social channels.

Email marketing

• Owletter : Analyze changes and spot trends in your competitors’ email strategy.
• MailCharts : Aggregate emails to get insights into email frequency, subject line tactics, and more.

Content marketing performance

• BuzzSumo : See the top-performing content for general topics and specific competitors.
• Monitor Backlinks : Monitor backlinks and get notified each time someone references your or your competitors’ content.

Use resources like these to gather data and drop it into your competitive analysis spreadsheet to store your findings in a single, organized space.

A competitive analysis template

If you’re unsure how to start your competitor analysis, here’s an example template to get the ball rolling. 

Let’s say you sell makeup brushes. To compare competitor approaches and identify where you can stand out, you might develop a table like this:

Add as many sections as needed to your template, but remember to keep the group of primary and secondary competitors below 10, so things stay relevant.

Want a simple competitive analysis template to speed up the process? 

6 pitfalls of competitive analysis in marketing 

Now that you know how to create a competitive assessment, let’s go over some of the pitfalls that may affect the insights you’ve gathered.

1. Competitive analysis is not a one-and-done exercise

Never updating your data can create a false picture, which leads to poor decision-making. Businesses are constantly evolving, so it’s important to consider competitor analysis as an ongoing process.

2. Confirmation bias is real

We all have a tendency to favor our initial assumptions. This is called  confirmation bias . As you work through your analysis, try to challenge preconceived ideas about your competitors. Let the data build an objective picture of your competitor landscape.

3. Data without action is useless

If you’re putting in the work to do a competitor analysis, don’t let your findings gather virtual dust. Make a strategic plan to respond to your competitors’ activities with your own updates.

4. Working harder instead of smarter

Don’t reinvent the wheel and do things the hard way: leverage the latest data collection tools to provide the right information without the legwork.

Many of today’s tools significantly speed up competitor research and provide bespoke insights and data points.

5. Starting without a direction

If you’re directionless while creating your competitive analysis, finding actionable takeaways will be more challenging. Before diving into research, define your goals and what you hope to learn about your competition.

6. Not accounting for market timing

When looking at competitor data, study how companies have grown and progressed over time, rather than examining their approach at a single fixed point.

Sometimes, information about how your competitors have evolved can be more valuable than knowing what they’re doing now. Understanding how similar companies have successfully navigated your industry will help you make better decisions.

Competitive analysis: your business edge

Competitive intelligence  is vital when  starting a business . By doing market competition analysis on an ongoing basis, you can stay on top of your competition. You’ll be able to break into new markets, launch new products, and keep tabs on your competitors’ customers—giving you a cutting-edge approach that keeps your business or startup agile. 

Competitive Analysis FAQ

What's inside a competitive analysis.

• A competitor’s target customers
• Their market share
• Their major competitive advantages
• Key product features
• Product price points across marketplaces
• Shipping policies
• If competitors received funding or venture capital.

How do you write a competitive analysis?

• Choose seven to 10 competitors.
• Create a spreadsheet to track your data.
• Determine competitor types.
• Identifying positioning.
• Determine competitive advantage and offering.
• Understand how your competition markets themselves.
• Conduct a SWOT analysis.

Is SWOT a competitive analysis?

Keep up with the latest from Shopify

Get free ecommerce tips, inspiration, and resources delivered directly to your inbox.

By entering your email, you agree to receive marketing emails from Shopify.

popular posts

The point of sale for every sale.

Subscribe to our blog and get free ecommerce tips, inspiration, and resources delivered directly to your inbox.

Unsubscribe anytime. By entering your email, you agree to receive marketing emails from Shopify.

Learn on the go. Try Shopify for free, and explore all the tools you need to start, run, and grow your business.

Try Shopify for free, no credit card required.

Advisory boards aren’t only for executives. Join the LogRocket Content Advisory Board today →

• Product Management
• Solve User-Reported Issues
• Find Issues Faster
• Optimize Conversion and Adoption

What is competitive analysis? Template, examples, and how-to

In this comprehensive guide, we’ll define what a competitive analysis is, describe the benefits product teams stand to gain from conducting one, and walk through the steps of how to do a competitive analysis.

Through the tutorial, we’ll refer to examples to demonstrate how each step of a competitive analysis works in practice. We’ll also provide a list of customizable, free competitive analysis templates for you to use when completing these steps on your own.

Complete guide to competitive analysis

Picture this: you just came up with the next disruptive, game changing, AI-powered e-commerce marketplace. The objective is to connect buyers with sellers to fulfill their tailored and customized product needs.

You’re confident your product will take on Etsy and other big players in the market. You did some market and user research and have a good idea of your ideal customer and their (underserved) needs. Based on this data, you believe your marketplace can reach product-market fit quickly.

It’s now time for you to dust off your copy of Sun Tzu’s  T he Art of War . Why is that, you ask?

The Art of War is an ancient Chinese military textbook that, although dated somewhere between ~500–400 B.C., is one of the most influential management books out there to this day. It provides great strategic and tactical advice. Moreover, it provides guidance to help you assess yourself and your competition to gain an advantage.

Maintaining a competitive advantage is the goal. Even if you have the best product in the world and you know there is a market for it, if you don’t understand your competition, you‘re bound to fail. That’s why you need to perform a competitive analysis.

As the band Rage Against the Machine would say, know your enemy .

What is competitive analysis?

Competitive analysis (sometimes called a competitor analysis or competition analysis) is exactly what it sounds like: a structured approach to identifying and analyzing your competitors. More concretely, it’s an assessment of your competition’s offerings, strategy, strengths, and weaknesses.

A competitive analysis helps you answer questions such as:

• Which other companies are providing a solution similar to ours?
• What are the ideal customer’s minimum expectations?
• What are they currently not getting from our product with regard to those expectations?
• What barriers do competitors in the market fce?
• What should we avoid introducing in our product?
• What price are customers willing to pay for our product?
• What value do we need to provide to make our product stand out in the market?
• What trends are happening and how might they change the playing field?

When conducted thoroughly and regularly, a competitive analysis provides you with tons of information that can be used to improve and optimize your product. The end result is a holistic overview of your competitor landscape.

Why do a competitive analysis?

Competitive analysis is a fundamental product management instrument. It helps PMs learn what works and what doesn’t when trying to acquire market share, identify market trends, and locate gaps in their product offering.

Competitive analysis exists to help you avoid making mistakes and empower you to beat competitors to the punch in the pursuit of product growth and success.

Knowing your competition will bring you great rewards. Conducting a competitive analysis will help you more effectively:

• Create benchmarks
• Identify opportunities to better serve customers
• Make strategic decisions
• Determine your pricing strategy
• Identify market gaps
• Determine distribution and marketing strategies

Typically, the first time you create a competitor analysis is when doing your market research. This helps you get an idea of the product-market fit , which will evolve along your journey.

As a product manager, your role is not to analyze how well your competitors are able to showcase themselves. It is your job to make the product what the customer needs it to be. Understanding your competitor’s capabilities, pricing, and product positioning helps you in this.

Keep in mind that your competitors will likely showcase themselves to appear better than they probably are. You’ll be able to acquire tons of information about them, but you should take that information with a pinch of salt.

How to do a competitive analysis

There is no a single way to do a competitive analysis. In general, a competitive analysis is made up of three fundamental components:

• A shortlist of competitors
• A competitor deep dive
• A holistic overview and strategy

To demonstrate how to do a competitor analysis, we’ll refer back to the example outlined in the introduction.

Over 200k developers and product managers use LogRocket to create better digital experiences

Remember, in our example, we’re looking to disrupt the market with an AI-powered e-commerce marketplace app that helps buyers and sellers connect to fulfill highly customized orders. Let’s call our innovative new product AGORA.

1. Create a shortlist of your competitors

There are three types of competitors:

• Direct — Competitors that offer the same product and target the same ideal customer; you are battling direct competitors heads-on
• Indirect — Competitors that either offer a somewhat similar product or target the same ideal customer
• Replacement — Competitors that offer a different product but target the same ideal customer

For a competitive analysis, you need to identify at least your direct and indirect competitors. So how do you do that? By looking inward and researching obsessively .

Look inward

To figure out who your direct and indirect competitors are, you need to look inward first to understand your product positioning: who are you servicing and what is the offering you are providing?

You can answer these questions by doing a self-assessment using the product canvas . Originally introduced by Roman Pichler, the product canvas has since tbeen tweaked and refined.

In its core, the product canvas covers:

• The name of the product
• Objectives and key metrics for success
• The ideal customer
• A high-level overview of what’s required to meet the customer’s needs
• Just enough product details about short-term goals

For our example product, the competitive analysis might look something like this:

Research obsessively

A simple Google search using keywords from your self-assessment can get you pretty far. Other resources that can help you identify your competitors include tools such as Crunchbase, Similarweb, Statista, etc.

As the old saying goes, the customer knows best. If you don’t have many customers yet, review sites such G2, Capterra, Trustpilot, and Google Reviews can help you.

If you do have customers, go ask them. Most customers try and evaluate several products before deciding on the right product to buy. Nothing is stopping you from asking them which other brands they considered and why they ultimately chose yours.

Once you have established who your competitors are, you might find yourself in a market with many direct and indirect competitors. If that is the case, select about seven of the most relevant competitors to include in your competitor deep dive.

2. Do a deep dive on each competitor

From your a shortlist of competitors, choose about seven of your most important and dig up all the relevant information on each one.

The research conducted during the previous step will help you capture the most relevant information about your competitors for the following categories:

Company profile

Ideal customer profile, product information, market approach, swot analysis.

Start by creating a company profile for each of your competitors to gain a better understanding of who they are. Include the following information:

• Name   —  What is the name of your competitor?
• Founding date  —  When was the company founded? How long has it been in the market?
• Company size  —  How many employees does the company have? Are they equipped to service the market and innovate?
• Market share  — The portion of the market controlled by the competitor’s product
• Revenue   —  The income the competitor generates from its product
• Reputation   —  What do customers think of your competitor’s product on a scale from one to five?

Let’s apply this framework to our AGORA competitive analysis example:

It’s important to understand who your competitors are serving and who is buying the product. This not only to reconfirm that the competitor is indeed a direct (or indirect) competitor, but also to understand what customers like and dislike about the competitor’s product.

The information you’re looking for includes:

• Ideal customer   —  Who is the competitor’s target customer and what defines them?
• Motivations   —  What does the customer enjoy about your competitor’s product?
• Frustrations   —  What does the customer hate about the product?
• Primary buyer  —  Who is the primary buyer of the product? Is it the as the ideal customer, or is it a different persona?

Let’s see what this would look like following our AGORA example. Below is an example ideal customer profile for Etsy. First, for the buyer:

And the ideal customer profile for Etsy sellers:

Not to be captain obvious, but you want to capture more details about the product your competitor is offering and its positioning.

The information we’re looking for at this step includes:

• The product   —  What is the tagline your competitor is using to market its product?
• Positioning   —  Based on the quality and price of the product, place the product into a one of several buckets. For example, Economy (low quality, low price), Skimming (low quality, high price), Penetration (high quality, low price), and Premium (high quality, high price)
• Product features   —  What are the key features being marketed and promoted?

Referring to our example AGORA app, the product information associated with Etsy on a competitor analysis might look as follows:

Next, seek to understand how your competitors are bringing the product to market .

List the following information:

• Pricing — What does the product costs? If there is a tiered pricing model, what does it look like?
• Distribution channels — Through which channels is your competitor selling the product?
• Marketing channels — Through which channels is the product being promoted?

In our AGORA competitor analysis example, this section would look something like:

With all the information you’ve collected, you’ll find yourself in a good place to do a SWOT analysis . This is one of the most common and popular competitive analysis frameworks.

SWOT stands for strengths, weaknesses, opportunities, and threats:

• Strengths  —  What is going well for the competitor?
• Weaknesses   —  What is not going well? What obvious flaws are there?
• Opportunities   —  What could give your competitor an advantage?
• Threats  —  What might harm your competitor’s product?

For AGORA, our example competitive analysis might include a SWOT analysis that looks like this:

3. Develop a holistic overview and strategy

Now that you have a better view of your competitors, it’s time to determine how you want to approach them in the market: do you want to avoid your competitors or attack them?

Two extremely useful tools that can help you make this assessment are the competitive matrix and battle cards .

Competitive matrix

One way to operationalize the data you gathered during your competitive analysis is to plot out a four-quadrant competitive matrix.

Define key factors for the and x and y axes and plot yourself and your competition accordingly to see how you stack up. This approach is also known as perceptual mapping.

A competitive matrix for our example would look like this:

Battle cards

You can use the four-quadrant competitive matrix and competitor insights to create battle cards for each of your competitors.

Battle cards are a visual aid that help you compare your product against those of your competitors at a glance. It’s a quick and easy way to see how you stack up in key areas of performance and value. It’s also a neat way to help sales in their conversations with customers.

Here’s what you should include on each battle card:

• Company name — Name of your competitor
• Powers  —  What makes this competitor stand out from the rest?
• How we win   —  What should we do to gain a competitive advantage over this competitor?
• Why we lose   —  What is this competitor better at? What should we avoid so we don’t lose market share?
• Pricing   —  How much of a threat is the competitor’s product to our market share (low, medium, or high)?
• Strategy   — Should we attack or avoid this competitor?

A battle card for our example competitive analysis might look as follows:

Alternative competitive analysis frameworks

If you‘ve followed the framework described above, you should have solid insight into your competitors, your product opportunities, and the best strategy to attack or avoid your competitors in the market.

If you want to dig deeper, you can follow up your competitive analysis by producing a Five Forces analysis and/or customer journey map .

The Five Forces model

You still might want to consider gaining more insights into the competitive structure of the market you are in — in other words, gain a better understanding of how easy it is to either enter or be replaced by a competitor in the market.

A great framework to use for this type of competitor analysis is the Five Forces model , originally conceived by Michael Porter.

According to the Five Forces model, you can assess the market you are in by looking at:

• Intensity of competitive rivalry
• Negotiation power of new buyers
• Negotiation power of suppliers
• Threat of new entrants
• Threat of substitutes

Customer journey map

Instead of zooming out, you can also zoom in on the journey ideal customers make when interacting with the product itself, the distribution, or marketing channels.

On a journey map, your touchpoints are the customer, the activity performed, how the customer experiences the activities, and their expectations.

Free competitive analysis templates

A competitive analysis is a continuously updated document packed with information about your most important competitors to help you determine how to approach them in your target market.

The competitive analysis model described in this article consists of three steps that are designed to produce the insights you need to rule the market once and for all.

Below are free, customizable competitive analysis templates for each step of the process described in this article:

• Competitive analysis template
• Product canvas template
• Competitive matrix template
• Battle card template
• Customer journey map template

NOTE : To use and customize the competitive analysis templates above, after opening, select File > Make a copy from the main menu.

Featured image source: IconScout

LogRocket generates product insights that lead to meaningful action

Get your teams on the same page — try LogRocket today.

Share this:

• Click to share on Twitter (Opens in new window)
• Click to share on Reddit (Opens in new window)
• Click to share on LinkedIn (Opens in new window)
• Click to share on Facebook (Opens in new window)
• #market analysis

Stop guessing about your digital experience with LogRocket

Recent posts:.

Understanding subscriber acquisition cost

Subscriber acquisition cost (SAC) refers to the total expense incurred by the business to acquire a new customer or subscriber.

How simplifying our sales funnel led to a 30 percent lift in conversion to paid users

Although we did a good job moving people to the checkout page, we had problems converting checkout visitors to paying customers.

Will ‘founder mode’ take the product management world by storm?

What exactly is founder mode, and is it really better than manager mode? Let’s discuss what this phenomenon could mean for the PM world.

A guide to chaos engineering

Chaos engineering is the practice of deliberately introducing failures into a system to test its resilience and identify hidden weaknesses.

Leave a Reply Cancel reply

How to research and analyze your competition for a business plan like a pro

The absolute “ no-no ” of a successful business is thinking that your company, product or service is so unique that there is virtually no competition for it.

And nothing will kill your business plan in the eyes of potential backers faster than claiming there is no competition for what you’re offering.

Every business has competitors. 

Whatever your solution to the needs of a customer, someone else somewhere else has another solution. Or will have, once they have seen yours.

Whether you want to acknowledge it or not, your competitors are out there – and they’re just as hungry as you are.

Unless you’ve identified yours and know how you’re going to beat them, your business will be vulnerable .

Keep reading to find out how to catapult your business success with great competitive analysis.

Purpose: WHY is Competition Analysis Important?

In other words, competitive analysis tells us where they’re thriving –and where they’re failing .

That’s all well and good, but what will you actually gain from the process of analysing your competitors in the marketplace?

In a business plan , competitive analysis demonstrates that you know how to differentiate your business in the marketplace, leveraging your understanding of who your key competitors are, what they are doing, and their competitive strengths and weaknesses .

Content: WHAT Should Competitive Analysis Include?

Sure, doing a competitive research isn’t rocket science, but you’ll need a little bit more than a few simple Google searches to properly identify and asses your competitors.

Let me show you a simple , easy-to-follow process to help you complete a competitor analysis fast :

1. Competitive Landscape

The first logical step in the competitive intelligence research process is to identify the key players in the competitive landscape for your products or services your competitors in 3 steps :

1.1. Key Competitors: Identify your biggest rivals in the marketplace

1.2. Indirect Competitors: Make sure that you have identified not only direct, but also the key indirect competitors

1.3. Segmented Competition: If you are selling more than one product or service, or you are targeting multiple target customer groups, describe the competitors by segment

1.1. Identify Direct Competitors:

This section is where you identify your competition, in other words:

• Who are your competitors?
• What are the competing products and who supplies them?

List the key alternative solution providers that compete with you (known as competitors), and products or services that already exist as alternatives to yours.

But what if there are really no competitors doing the same thing you are doing?

That is common with new , innovative business ideas. Well, your competitors are whoever was providing an alternative solution to the customer before your business/product/service existed, competing for a similar share of the customer’s wallet as you are.

As a result, your challenge will be to figure out how to outcompete all of those well-known alternatives by which your potential customers are solving their problems today .

1.2. Identify Indirect Competitors:

Consider the other, even less obvious and indirect, ways customers can address their problems.

The difference between direct and indirect competitors is that:

• Direct competitors are vendors who address the same customer problem with the same solution.
• Indirect competitors address the same customer problem with a different solution.

Suppose you are hungry, want quick and inexpensive service, predictable outcome, and don’t really care about calories or ingredients:

• Pizza Hut and Domino’s Pizza would be direct competitors in this scenario, because they solve your problem with the same solution – pizza.
• Pizza Hut and Burger King are indirect competitors, because they solve your problem with a different solution – pizza and burgers with fries.
• You could also decide to go to a pricier pizzeria, order UberEats takeout, or even make yourself a pizza from frozen in your oven at home. You’ve guessed it, all these are indirect competitors of Pizza Hut, because they offer different approaches for consumers to solve the same problem .

1.3. Segment Competition

Your competitive analysis will be much more accurate if you identify your competition by product line or service and market segment.

Figure out whether each of your main business rivals competes across the board , or just plays in a segment for a specific products/service or for certain customer segment, based on customer geographic, demographic, psychographic and behavioural characteristics.

For example, a competitor could only focus on one of many geographic areas that you are planning to target.

2. Competitive Intelligence

Well done, you have now successfully identified your main direct and indirect competitors in each segment.

Next, collect some competitive intelligence on them.

Simply put, you need to create summary profiles of your key market rivals, considering characteristics such as:

Sales and market share, preferably by main segment. Number of employees (e.g., sales or customer service agents) may also be relevant.

Performance statistics and rationale (e.g., growing or contracting market share and sales over the last three years, along with reasons why)

• Profitability:

Gross and net profit margin (if available, which is unlikely for private companies that do not have to publish their financial results publicly)

What your rivals charge for their product or service that you are competing with

Ownership structure and debt/equity financing  

Geographic location and reach (e.g., marketing and sales, facilities, service teams)

• Physical assets:

For example, automobile factory heavily dependent on machinery versus SaaS startup with virtually no physical assets

• Products and services:

Range of services/products offered that you are competing with, their features and benefits, and why customers might choose them

• Segmentation:

Market segments addressed, importance of the key segments to the competitor, and any plans for the future (e.g., new products or services in the pipeline, new markets to enter, new customer groups to target)

• Market strategy:

Overall strategic focus (e.g. cost v differentiation), online/offline presence, market positioning, recent investments, growth plans (e.g., future strategy could be noted in competitors’ annual reports, indicated by areas they are hiring in, or even spelled out on their website and social media)

Comment on any factors that could help you and the reader of the business plan better understand your competitive environment.

3. Competitor Comparison

Now that you know who your competitors are and what they do, it’s time to assess how intense the competition you face actually is.

Evaluate the competitive intelligence you have collated so far to uncover any significant strengths and weaknesses of your rivals compared to everyone else in the target market, including your business and what you have to offer.

Highlight any details that are pertinent to getting a good grasp on how your company compares to the competition.

4. Competitive Advantage

This last step of your competitive analysis is the most important one. Essentially, it’s what you’ve been working towards this whole time:

Compare the pros and cons of your business with the competition to discover your competitive advantage.

In other words, assess what exactly will give shoppers a reason to choose your products or services over everyone else’s .

A business can achieve competitive advantage in any number of different ways, including but definitely not limited to:

• Operational efficiencies
• Customer service
• Intellectual property
• Technological advancement
• Skilled labor
• Geographic location
• Large distribution channel
• High entry barriers in the industry
• High bargaining power

Make your case for why you believe people will desert established competitors and buy from you instead.

5. Competitive Response

Consider how competitors may react to losing some of their business as a result of your entry into the market – and how you, in turn, will respond to that.

Remember that even if your idea is protected by a patent or other intellectual property rights, there are always legal ways for a competitor to navigate a workaround around them. For example, offering a slightly different variation on the theme can often be sufficient.

Hence, an effective competitive response is a combination of multiple factors and continuously thinking ahead.

6. Future Competition

Finally, you and your potential backers (if applicable) want to get a sense of what is likely to happen in your market over the next few years and even further into the future . And why.

For example, explain your predictions regarding the following two points:

• Is the competition in your main business segments likely to intensify or ease off as the time goes on.
• What are the main risks and opportunities around your industry competition over the next couple of years.

Knowing this, you can do your best to tackle the biggest competitive risks and opportunities up front.

The one crucial thing to remember about competitive analysis is that it’s a never-ending cycle.

There’s always competition. It just depends on how much and where it’s coming from.

The market keeps continuously changing and surprising us.

By monitoring and analysing your competition on an ongoing basis, you’ll get to understand their behaviour. This understanding will enable you to anticipate their actions and put your best foot forward to stay one step ahead of your competitors at all times.

Research: HOW Do You Conduct Competitor Research?

There are many (!) great ways to research and collect competitive intelligence.

My best competitor research tips are summarized in the Primary and Secondary Research post. The information is equally applicable to industry , market and competitive research.

But just to give you some suggestions right now, here are a couple of good sources of information that might help you with researching the competition portion of your business plan:

• Testing: Go ahead and actually try out the products and services from your largest competitors
• Online presence: Analyze the website and social media content of your competitors
• Online customer reviews: Browse through the competition’s reviews on Yelp, Google My Business and/or similar applicable sites
• Online employee reviews: Read competitors’ reviews on Glassdoor and other job sites
• Annual reports: Check out the annual reports of your competition (if public) as they can be a real treasure-trove of information that your competitors disclose on their own initiative and as required by law
• Google alerts: Set up Google Alerts on the competition so you are always on top of their news and updates

Business Plan: HOW to Write the Competition Analysis Chapter?

Here are my 3 top tips on writing the competitive analysis section in a business plan:

1. Separate It

Stand apart from the majority of plans by devoting a whole chapter to competitive analysis.

Most business plans do one of three things:

• Skip analysing the competition altogether, not addressing it in the plan at all.
• Just state something along the lines of: “Our product/service/business idea is so new and unique that there is no competition in the market for it.”
• Competition is addressed as part of another chapter , such as the Market Research & Analysis.

Do something different . Dedicate an entire business plan section to competitor analysis.

I’ve done this for all my clients and it works like gangbusters because:

• Business plan readers, like investors and lenders, love it as doing so clearly demonstrates that you’ve done your homework and saves them time.
• Most importantly, it will give you an opportunity to thoroughly get to know your market, assess your real chance of succeeding, and position your business accordingly to stand out in the market.

2. Appendix It

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

3. Visualize It

This section of a business plan is ripe for the use of visual aids , such as charts, graphs and images.

For example:

• Tables make it much easier to compare different aspects of competitors’ businesses side by side.
• Pie charts are the ideal way to display each main competitor’s slice of the proverbial “pie”, i.e. the market share in your main business segments.
• Graphs are suitable for comparing financial data of the key competitors, such as sales, pricing and growth.
• Photos of products can make it much easier to understand the differences in competitive product offerings, rather than trying to explain them only verbally.
• Images of logos help with brand recognition when referring to different competitors and their brands.

Related Questions

What is a competitive strategy.

Competitive strategy is a plan of action through which a business intends to gain and maintain long term competitive advantage, resulting from continuous evaluation of strengths, weaknesses, opportunities and threats in its competitive environment.

What Are the Examples of Competitive Strategies?

Michael Porter, the authority on competitive strategy, defines three ways to develop competitive advantage by selling something that is unique (differentiation), cheaper (cost leadership), or targets a specific market segment (focus) through differentiation or cost leadership.

Sign up for our Newsletter

Get more articles just like this straight into your mailbox.

Related Posts

Recent Posts

Need a hand creating engaging content? Try Buffer for free →

How to Perform a Best-in-Class Competitor Analysis (w/ Template)

Get a full competitive analysis framework that's been real-world tested, and learn the tips and tricks for capturing competitor data and conducting research

You will learn

• The value of running a competitor analysis and how to get your stakeholders on board
• Clear and actionable steps for figuring out who your competitors are
• An easy-to-follow playbook for creating a competitor analysis steeped in research and data

Competitor analysis can be hard .

It’s particularly hard (and confusing and incredibly time-consuming) if you’re relatively new in business . Most of the data is ridiculously difficult to get. Even if you manage to dig something up, you always seem to be left with more questions than answers.

How did they manage to get $10M in funding?

Did that absurdly expensive ad campaign pay off?

Did their CEO leave because things aren’t going well at the company?

What does it all mean?

At least that’s what I felt when I was just getting started with competitive analysis. Whether you’re facing a similar struggle or just aren’t sure where to start, I hope this article will help you navigate through every step of the process.

In this article, I will share the competitive analysis framework my team and I have developed (through weeks of research and dozens of iterations), and give you some tips on where to look for data that isn’t publicly available so you can have a competitive advantage .

But before we start…

What is competitor analysis?

Competitor analysis is the process of evaluating your direct competitors’ companies, products, and marketing strategies.

To make your analysis truly useful, it’s important to:

• Pick the right competitors to analyze
• Know which aspects of your competitors’ business are worth analyzing
• Know where to look for the data
• Understand how you can use the insights to improve your own business.

Which brings us to why competitor analysis is worth doing in the first place.

Who can benefit from an analysis framework?

This framework will work well for entrepreneurs , business owners , startup founders , product managers , creators , and marketers .

It covers business metrics, a product analysis, and a marketing assessment, with the marketing bit being a little more in-depth. Feel free to skip certain parts if you’re only interested in one aspect, or better yet, delegate some steps to respective teams if you can.

It doesn’t matter much what kind of product you’re selling or how mature your business is. To use this framework, you may already have a fully functional product, an MVP, or even just a product idea. I’ll be using certain analysis tools to facilitate and automate certain bits of the process. Most of them are either freemium or have a free trial available, so all that you’ll need to invest into the analysis is your own time.

Done properly, competitive analysis will give you plenty of quantitative and qualitative data to back your own business decisions and business strategy (and no, I’m not talking about cloning your competitors’ strategies to come up with a second best product, although this can sometimes work ).

Namely, it can help you:

• Develop (or validate) your Unique Value Proposition
• Prioritize your product development by focusing on the aspects of competitors’ products customers value the most
• Improve your product by capitalizing on competitors’ weaknesses customers complain about
• Find your competitors' strengths to get benchmarks to measure your growth against
• Uncover market segments that aren’t fully served by competitors
• Create a new product category by identifying gaps between what your competitors offer and what the customers need

Who even are your competitors?

I can sense you rolling your eyes at me, but hear me out.

If you’re serious about competitive analysis, it’s not enough to just evaluate the two Industry Leaders everyone’s talking about (that kind of analysis will likely get you depressed real quick).

The competitors you pick for the analysis determine the insights you’ll get at the end, and the decisions you’ll make, based in part on those insights. That’s why including different kinds of competitors (big and small, direct and indirect) into the analysis is critical if you want the results to be comprehensive.

Here’s a handy way to think about your competition that’s based off of Myk Pono’s classification :

It’s best to include at least one competitor from each category into your analysis to make it truly comprehensive.

Whether you can instantly think of over a dozen competitors or can barely recall five, it’s a good idea to turn to Google or a different a search engine ( DuckDuckGo , anyone?) and look up your product category. Examine the products within the top 50 results, along with the ads that are displayed in response to your query — more likely than not, you’ll come across companies you’ve forgotten about, or maybe even learn about a few newcomers.

To give you an example, I’m going to imagine I’m launching a vacation rental website — an alternative to AirBnB. Here’s what my list of competitors may look like broken down by categories:

Now that you have a comprehensive list of your competitors with similar products, it’s time to start the actual analysis.

As you go through the process, feel free to use this Google Sheets template I’ve created.

In the spreadsheet, I like to divide the factors into collapsable sections (yes, these do get pretty lengthy). I also tend to add comments under each aspect with details or links that provide more info. Depending on the stage you’re at with your business, you can also add in a column for your own product to quickly see how it compares to competitors.

What’s included in a competitor analysis framework

• Business & Company metrics 1.1. Company overview 1.2. Funding 1.3. Revenue & customers
• Product 2.1. Product features 2.2. Pricing 2.3. Perks 2.4. Technology
• Customers & awareness 3.1. Share of Voice 3.2. Sentiment 3.3. Key topics 3.4. Geography 3.5. Social media platforms
• Marketing 4.1. SEO 4.2. Social media 4.3. Advertising 4.4. Influencers and other partners 4.5. Content Marketing 4.6. Customer acquisition 4.7. Sales 4.8. Customer service 4.9. Unique strengths

I’ll go into depth about each section below, and again feel free to grab this competitor analysis template to follow along .

1. Business & Company metrics

1.1. company overview.

Your analysis should start with digging up the basic info about your competitors: things like the company’s founding year, the names of the CEO and other key people, locations of the company’s offices, how many employees work there, etc.

You’ll usually find bits of this information on competitors’ websites.

The company’s LinkedIn profile is often useful, particularly for employee counts.

And for info on key people, offices, and founding date, CrunchBase is a great resource.

Your competitors’ job openings can also be found on their websites, LinkedIn, and job search sites like Glassdoor and Indeed . Knowing who they are hiring and which teams they are expanding will give you an idea of what steps they’re about to take, both product- and marketing-wise. Are they about to hire their first sales rep or content marketer? Are they looking for a developer with a specific skill set? Combined with what you know about your industry, your competition’s job openings will tell you a lot about where they are going with their business.

You could also take things one step further and see if you can get an understanding of competitors’ corporate culture. The best place to dig through employee reviews is Glassdoor . There, you can find out what employees think about the culture, the team, the pay, the management – and those are often honest opinions because a lot of the feedback is anonymous.

1.2. Funding

Knowing when, how much, and from whom your competitors received funding can also be important, particularly if you plan on raising capital yourself. It will give you a solid idea on how much funding you can expect to get.

On top of that, venture capitalists (VCs) tend to invest in only one company in a given category so as not to cannibalize their own investments. If an VCs’ name is missing from your competitors’ funding history, they might be a good candidate for you: they missed out on the chance to work with a successful competitor, but now they have the opportunity to invest into a promising startup in the industry (you!).

1.3. Revenue & customers

Your competitors’ revenue and number of customers deserve a separate section in your spreadsheet. For some companies, you’ll be able to find estimates on Owler , but those will often be very rough. A Google search for the name of your competitor combined with the words “revenue,” “customers,” etc. might lead you to interviews or press releases where the companies share this information (because, well, everyone likes to brag).

That said, I bet you won’t be able to find every competitor’s revenue figures this way. To help you dig deeper, I have two hacks to share that go beyond a simple Google search:

Hack #1: Set up alerts for competitors’ interviews and conference presentations.

This one requires some time, but it’s very effective in the long run: you’ll be surprised at just how much your competitors give away at event presentations and in interviews, without being aware of you listening. All you need to do is sign up for Awario (there’s a free 14-day trial available), create an alert for the names of your competitors’ CEOs or other key figures (don’t forget to put the names in double quotes to search for an exact match), and select YouTube as the source for the search. And that’s it! You can now binge-watch those videos right in Awario, without having to leave the tool for a minute, noting your findings along the way.

Hack #2: Use this revenue formula

Jason Lemkin of SaaStr offers a simple formula you can use to calculate a competitor’s revenue estimate, provided you know how many people work there. Take the number of employees the company has listed on its LinkedIn profile and multiply that by $150,000 if well-funded ($200,000 if modestly funded). This should give you an estimate you can work with.

Employee count * $150,000 = Revenue estimate

These details, combined with company info like founding year and employee counts, are important so you can use them as a benchmark against your own growth. How much time did it take each of your competitors to get to the revenue figures they have today? Are you doing as well as a current market leader back when it was an early-stage business?

It’s time to evaluate your competitors’ products or services, the actual things they’re selling. What kind of technology are they using to build it? What is their core selling point? Are there any perks that come with the product: a freemium version, complementary free tools, or services?

2.1. Product features

Let’s get down to the core of your competitors’ business – their product and its key features. A word of caution: this will likely be the longest bit of your spreadsheet.

It’s a good idea to divide the features into groups of related ones to keep things organized.

2.2. Pricing

Assessing competitors’ pricing pages is another crucial step in your analysis (if pricing isn’t available on their website, try reaching out to their sales team).

Here are some questions to consider:

• Can you uncover a segment of the market that doesn’t seem to be fully served by competitors’ plans?
• Say, do they have an affordable plan for startups or small businesses? Discounts for students or non-profits?
• Are there data-heavy options available for agencies and big brands, with Enterprise features like an API or white-label options?

Another thing you can draw from competitors’ pricing strategies is great ideas for A/B testing . Do they offer monthly or annual plans? (If it’s both, what is the default option?) How many packages have they got? Identify the opportunities for your experiments, and prioritize the ones that are common for several competitors.

Dig through your competitors’ websites to see if they offer something complimentary with their product. Do they have a free trial or a freemium version? Are there any “free” tools their customers get access to, or perhaps a perks program in partnership with other tools?

2.4. Technology

Competitors’ technology is an important aspect to assess for tech companies. BuiltWith is a great (and free) tool to figure out the tech stack that a competitor uses. Just type in the URL, and you’ll be able to see what technology the website runs on, along with any third-party scripts and plugins it uses, everything from analytics systems, email marketing services, to A/B testing tools, and CRMs.

A lean alternative to BuiltWith is What Runs , which is a browser extension that analyzes any webpage you’re on.

On top of that, looking at competitors’ job postings (yes, again) is a great way to see what kind of technology stack they’re using by analyzing the skills they require from candidates. To look for job openings, check your competitors’ websites and job search sites like Glassdoor and Indeed .

3. Customers & awareness

Your next big step in analyzing the competition is looking at what their customers have to say about them. In this section, you’ll look at each brand’s Share of Voice, the sentiment behind their mentions, the key topics customers bring up when they talk about your competitors, and more. To measure these, you’ll need a social listening tool like Awario or Mention .

3.1. Share of Voice

Ideally, you’d want to measure the market share for each of your competitors. But alas, it’s nearly impossible. One substitute metric you could use is Share of Voice – the volume of mentions your competitors get on social media and the web compared to each other.

To measure share of voice , create an alert for each competitor’s brand in Awario, give the tool some time to collect the mentions, and jump to the Alert Comparison report to see how much each competitor is talked about on social and the web.

It’s a good idea to keep these alerts running for the long-term (as opposed to just looking at Share of Voice once). This way, you’ll be able to see spikes in their volume of mentions, track what their customers are saying, and see how their (and your own) Share of Voice evolves over time.

3.2. Sentiment

The caveat of measuring the level of awareness a competitor has is that awareness isn’t always a good thing. What if there’s been a data scandal one of the competitors is involved in? What if their customer service is horrible, causing an influx of negative mentions?

That’s not the only reason why measuring the sentiment behind the mentions of your competitors is important. It will also help you understand what these companies’ customers love and hate about their product the most.

On top of that, it can also serve as a benchmark when you analyze the sentiment behind the mentions of your own brand and product. Let’s say, 40% of your mentions are positive, 20% are negative, and the rest are neutral. How do you know if that’s a good thing or a bad thing without a benchmark?

3.3. Key topics

What do your customers focus on when they mention your competitors’ products or write customer reviews?

What do they love and hate the most?

Identifying the key topics within your competitors’ mentions will give quick answers to these questions so you don’t have to dig through mentions by hand. You can find these topic clouds in a social listening dashboard. From there, you can click on any topic to explore the mentions in-depth.

Interestingly, these topic clouds can also offer insight into various aspects of your competitors’ business – and they may help you fill the gaps in other sections in your competitor analysis spreadsheet. Here’s one example: those are the key topics for Loom, a screen recording app, from which you can learn a few useful things if you look closely.

Looks like the company a) has just raised some money, b) offers remote jobs, and c) has just announced a new feature they’re building. And you discovered all that at a glance! Of course, you can further explore any topic by clicking on it to see all the mentions that contain the word/phrase.

3.4. Geography

Looking at the geography and demographics of your competitors’ mentions will let you figure out which markets they are focusing on the most (and, with any luck, find an area that isn’t too saturated yet). You’ll find a map of each brand’s mentions in Awario’s dashboard and reports, along with the breakdown of mentions by language.

Try adjusting the date range in the report to see if there’s been any changes in languages/countries recently. This could mean that your competitors are focusing on a new emerging market – an opportunity you might be interested to explore.

3.5. Social media platforms

Just like with geography, this one will give you an idea on where your competitors’ audience hangs out so you can use these findings in your own marketing strategy and social media strategy. On top of that, if you see platforms that appear to be heavily underused (but do look relevant), those may also be worth experimenting with. Just like with the previous factors, you can compare the platforms side-by-side using Awario’s Alert Comparison report.

4. Marketing

From the SEO perspective, there are two most important things about competition you should focus on: the keywords they rank for and the backlinks they’ve got. The former will give you a solid idea on what type of search terms bring them traffic and sales (so you can shape your own keyword strategy), and the latter will show what authoritative websites in your niche link to them (those will likely be relevant to your website too).

For both tasks, you can use SEO PowerSuite (you can get the free version here ). The toolkit includes 4 apps for different aspects of SEO, but we’ll only need 2 of those to analyze competitors.

Rank Tracker will help you with the keywords. Navigate to the tool’s Ranking Keywords module and type in a competitor’s URL. You’ll see a list of terms they rank for, along with the search volume for each term in your country of choice. It’s a good idea to move the most popular terms to Target Keywords right away so you can keep them for your records. Repeat the process for every competitor, noting their estimated search traffic and top keywords they rank for.

For backlink analysis, you’ll need SEO SpyGlass. Launch the tool and create a project for one of your competitors. Next, jump to Domain Comparison . One by one, specify your competitors’ websites and take a look at how they compare.

Next, jump to Link Intersection – a module that shows you the domains that link to more than one of your competitors. You can sort them by InLink Rank to see the most authoritative websites on your list. Those are likely relevant industry websites that will make a great addition to your backlink profile – make sure to save them so you can reach out and see if you can get a backlink from there.

4.2. Social media

The next step is analyzing what, when, and how your competitors are doing on social media. Rival IQ is a useful tool for this task, and they have a 14-day free trial available. Once you’ve signed up for the tool, specify your competitors’ websites, and the platform will automatically pull their social media profiles.

From there, you’ll be able to see which social networks they’re active on, how many followers they have, how much engagement their posts get, etc. Those insights will be handy to benchmark your own strategy against. The tool will also show you the best times and days of the week to post, based on the engagement competitors’ posts get.

On top of that, it may be a good idea to research if your competitors have a community on social media – a Facebook group or a subreddit dedicated to their product. How big is the community? Are the users engaged?

4.3. Advertising

To get an idea of your competitors’ ad strategy, SimilarWeb is a great (and free) starting point. Enter the URL of a competitor’s website and navigate to the Search section – it will show you if your competitors have any search ads running, and, if they do, what their target keywords are.

The Display section below will show you whether a competitor is running any display ads, and, if they are, which platforms bring them the most traffic.

For Facebook ads, simply open a competitor’s Facebook page and click on Info and ads .

Alternatively, you can use Facebook’s Ad Library to search for your competitors’ ads. Unfortunately, these tools won’t reveal targeting rules your competitors use, but you’ll still get a solid idea of how many ads they’re running, and perhaps get inspiration for your own advertising efforts.

If native ads or other kinds of paid content are a thing in your niche, you can also try searching for “sponsored by [competitor]”, “author” “[competitor]”, etc. in a search engine of your choice (the quotes will make sure you’re looking for an exact match, and all of the words in the query are taken into account). Take note of authoritative platforms you come across and try reaching out to them to inquire about sponsored posts.

4.4. Influencers and other partners

At this point, we’re interested in exploring the partnerships your competitors have that help spread the word about their products. We’ll look at influencers endorsing your competition, publishers they work with, and media platforms they guest blog on, if any.

For the analysis, you’ll need the same social media monitoring alerts for your competitors’ brand you’ve already created in Awario. In your feed, make sure to group the mentions by Authors and sort them by Reach to see the most influential posts first (Reach is calculated based on the number of followers and engagements on social media, and based on the site’s estimated traffic for results from news, blogs, and the web).

This will let you see the most influential posts that mention your competition, including social media posts and blog articles from around the web. Take note of the influencers or publishers they work with – chances are they will be happy to work with you as well.

On top of that, you can also turn to SimilarWeb to see what referral sources are bringing the most visits to your competitors’ websites. Chances are you’ll also find a bunch of blogs and media platforms that generate substantial traffic to their sites.

4.5. Content Marketing

If content is part of your competitors’ strategy, it’s important that you analyze their blog and what they tend to write about. Are the readers engaged? Do the posts get shared around social media a lot? Does the competitor accept guest posts?

BuzzSumo is a great tool to help you out. It will show you the most shared posts on any blog within the past year, so you can get inspiration for your own posts and a better idea of what kind of content resonates with your target audience the best.

4.6. Customer acquisition

I know, a lot of the points above were actually customer acquisition techniques; but this section is reserved for the ones that weren’t outlined before. Do your competitors have a referral strategy? Do they have an affiliate program? Do they sponsor or exhibit at industry conferences? Do they acquire customers in any other creative way?

If applicable, it’s also important to analyze your competitors’ sales strategy. Do they do product demos? What does contacting a rep look like? Is there a phone number you can call?

The best thing to do is try and book a demo (or a call) with every company yourself, taking careful note of every step. Do they require filling out dozens of fields for you to talk to sales? Will they refuse to hold a demo just because your company is “too small”? Is their time zone convenient? How long does it take them to reply?

All of this will help you spot strengths and weaknesses in your competitors’ sales strategy to help you shape your own.

4.8. Customer service

Does every competitor offer Customer Support for all customers, or does it start with a particular plan? What channels do they provide support on: is it email, live chat, phone, social media, or all of the above? What is their response time? Do they offer Account Management for Enterprise customers?

Analyzing your competitors’ customer service will help you improve your own. The truth is, in large companies, customer care is often almost non-existent; for a new business in the industry, that’s a great area to capitalize on. If that’s true in your case, make sure to highlight the quality of your customer service on your website.

4.9. Unique strengths

Is there anything else that gives a competitor on your list an unfair advantage over everyone else? For example, is their CEO or somebody else on the team an industry influencer? Does the company publish amazing books that are also free? Have the founders launched successful products before? Make note of each competitor’s unique strengths that are hard to emulate.

What’s next?

Once you’re done with every step of competitive analysis, I’m sure you’ve got a clear understanding of the market and more than a handful of ideas on how to improve your own product. While the research is still fresh in your mind, one bonus step I’d highly recommend to everyone performing the analysis is to map your competitors on a Strategy Canvas (from the book Blue Ocean Strategy ).

A Strategy Canvas is a chart that breaks down your competitors by various aspects of their businesses and products (the pricing and other aspects specific to your product category).

The easiest way to plot this is a line chart, with each factor assigned a score depending on how well it is executed.

Here’s an example from the book: a Strategy Canvas for Southwest, one of the first low-cost airlines in the US, compared to the 2 categories that could be considered its competitors: air travel at the time and car travel.

Source: Blue Ocean Strategy

Depending on the kind of competitors you’ve analyzed, you’ll likely see that most of them follow one or two distinct patterns: those will be the major categories you’re competing with (though they may not be as different as cars and airplanes). It’s time to plot your own product on the canvas and see how it compares to the competitors.

Finally, think of ways to make your product stand out. From your research, recall the things your audience needs more and less of. Blue Ocean Strategy offers a nice way to think about the factors on the canvas in terms of applying them to your own product, called the Eliminate-Reduce-Raise-Create Grid.

• Think of features you could eliminate to lower the cost of your solution : the ones that seem superfluous, are rarely mentioned by customers, and are particularly costly. For Southwest vs. traditional airlines, those were seating class choices and hub connectivity.
• Think of the factors you can reduce way below the industry standard : the ones that need to be there, but can be leveled down significantly. It’s great if price is going to be one of them! For Southwest, those were the prices, meals, and lounges.
• Time to think about the aspects you’ll raise well above the industry standard , especially if they won’t cost you a fortune. What do customers wish they’d get more of? For Southwest, that was the friendliness of the service and the speed of travel.
• Lastly, try and create new features that your closest competitors don’t offer (or borrow them from another product category). With Southwest, it was the frequent departures that traditional airlines didn’t have – but car travel did.

Remember: the idea of a competitive analysis isn’t to steal what they’re doing, it is to understand where your business falls in the market and find new opportunities to make your product stand out.

Eventually, focusing on your customers and gaps between supply and demand will serve you much better than focusing on the competition. And that’s what competitor analysis is for – finding ways to serve the customer better.

Did you find this article helpful? You might also like our all-you-need social media toolkit.

The all-you-need social media toolkit

Publish Flawlessly. Analyze Effortlessly. Engage Authentically.

Buffer is the all-you-need social media toolkit that lets you focus on doing what you love for your business.

Related Articles:

How to Use YouTube Studio to Edit Videos and Grow Your Channel

Everything you need to know about YouTube Studio, including how to edit a video or Short and analyze its performance — essential for growing a healthy YouTube subscriber base....

How the Instagram Algorithm Works in 2024: New Update from CEO Adam Mosseri

An inside look at how the Instagram algorithm works for the feed, Explore page, stories, and reels, the 'signals' that impact them most, and how to make them work for you....

8 Essential Social Media Collaboration Tools

Here's a list of the best social media collaboration tools out there, including the ones we enjoy using here at Buffer....

21+ Free Image Sites to Help You Find Photos You Would Actually Use in Your Marketing

Must-bookmark sites and tools to help you find free, high-quality images for your marketing content...

140,000+ small businesses like yours use Buffer to build their brand on social media every month

• No credit card required
• Cancel anytime

May we suggest

Picked for you.

• Newsletters
• Best Industries
• Business Plans
• Home-Based Business
• The UPS Store
• Customer Service
• Black in Business
• Your Next Move
• Female Founders
• Best Workplaces
• Company Culture
• Public Speaking
• HR/Benefits
• Productivity
• All the Hats
• Digital Transformation
• Artificial Intelligence
• Bringing Innovation to Market
• Cloud Computing
• Social Media
• Data Detectives
• Exit Interview
• Bootstrapping
• Crowdfunding
• Venture Capital
• Business Models
• Personal Finance
• Founder-Friendly Investors
• Upcoming Events
• Inc. 5000 Vision Conference
• Become a Sponsor
• Cox Business
• Verizon Business
• Branded Content
• Apply Inc. 5000 US

Inc. Premium

How to Conduct Competitive Research

Who are your closest rivals"”and how do they talk about themselves, as well as your company it's time to find out..

Understanding the competition is a crucial business activity for any entrepreneur or business executive. Some companies hire professionals to track competitors and assess the competitive landscape on a regular basis. But it doesn't always have to be a complicated, time-consuming, and expensive process -- particularly given the new wealth of data that can be assembled using the Internet. By investing even a small amount of time, businesses of any size can develop a framework for making competitive assessments, gather intelligence on business rivals, and understand how to position their own brand, products, and company in the marketplace. Not only can you learn best practices from competitors, but you can also learn to avoid the mistakes they make. "Keeping track of who your competitors are, what people are saying about them, and what they are saying themselves can help you differentiate your business and stay ahead of trends that could impact your business," says Michele Levy, an independent brand strategy consultant . "Staying smart on the competitive landscape helps you make very practical decisions around product development, pricing, promotions, messaging, as well as where you fit in the brand landscape." This guide will help you understand how your business can benefit from competitive research, how to conduct competitive research, and which sources you will find most productive.

Dig Deeper: The Changing Face of the Competition  

Conducting Competitive Res earch: Understanding the Benefits Conducting a competitive assessment should be an ongoing process, one in which you continue to deepen your understanding of the strengths and weaknesses of your competitors. Every business should gather information about the competition and most already do -- even if they don't formalize it into a competitive research process. "Everyone really needs to do competitive research. The difference is scale," Levy says. "You really need to keep your eyes open regardless of how large you are or what you are selling." There are a series of business benefits you can gain by having insight into the competitive landscape, particularly if you track products, prices, staffing, research and development, and other aspects of the competition on an ongoing basis. "This is so a business can understand the external and internal environments they're operating in," says Ken Garrison, chief executive officer of the Society of Competitive Intelligence Professionals ( SCIP ). The following are potential business benefits from conducting competitive research:

• Understanding the market.
• Better targeting customers.
• Forecasting the potential for the market.
• Figuring out how the economic climate impacts the market.
• Understanding what competitors are offering.
• Keeping tabs on competitors' prices.
• Determining offerings in ancillary markets.
• Finding new customers.

The promise is that by gathering competitive research over time and in a systematic way you will be able to track trends and/or scenarios and be about to act on the research. "You want to take this research and do it in an organized and systematic way so that you can create an actionable strategy or actionable intelligence from it," Garrison says. "Most every company gathers competitive intelligence, even though they may not define it as such. We're all aware of the business environment we're selling into, how our operations are functioning, where we can sell in the future, our profitable areas."  

Dig Deeper: How to Profit from Market Research  

Conducting Competitive Res earch: Getting Started

The first decision you need to make about competitive research is whether to gather it in-house or go outside and hire a professional firm or consultant. The benefits of hiring a consultant include that they may have more expertise in intelligence gathering that you do. "They will do things that wouldn't occur to you," Garrison says. "They have probably done hundreds if not thousands of these analyses. They know how to do them in a systematic way. And they're probably also pretty good at getting senior management to tell them what it is they want to know and what is the scope." Conversely, the challenge of hiring an outside consultant is that sometimes it's difficult getting senior managers to clearly enunciate what they want to know and then listen to the results of the research. The benefits of conducting the research in-house include that you would understand the business and what competitive factors you want to track, Garrison says. You would also have a constant stream of data in the firm, and managers may listen more to an insider than an outsider. The challenge is that gathering competitive intelligence is a skill and you would either have to develop the talent on your own staff or hire it from somewhere else, he says. A compromise might be to hire a professional to provide an initial competitive analysis and update it every six or 12 months, while you keep track of competitors on a day-to-day basis in-house, Levy says. "As a business owner your best bet is to do it yourself on an on-going basis by seeing what your competitors are doing, looking at their website, and getting in the habit of keeping those folks on your radar screen," Levy says. "Ideally, this will become an organized thing where you're on their mailing list, you're following them on Twitter, and you mystery shop them every six to 12 months."

Conducting Competitive Res earch: Creating a Framework

In general, the way to start gathering competitive research is to first set a framework for your competitive assessment. Levy suggests the best way to begin if you're doing this on your own is to start by opening up a new Excel worksheet and creating the following columns outlining your competitors:

• Name (and location if relevant)
• Elevator pitch (Brief answer to the question "Who is this company?")
• Mission (If it exists.)
• Products/services offered (with pricing)
• Strengths (What is the competitor good at?)
• Weaknesses (Where does the competitor fall short?)
• Key brand differentiators (What are the messaging, product/service offerings, etc., that set the competitor apart from their competition?)

As you work through the competitive assessment, Levy says, you may find other aspects of your competition useful to track, but this is a good starting point. Garrison suggests that you may want to review the economic environment at a macro level. You may also want to look at the economy on a micro level, particularly if your firm competes in a certain geographic area that has a unique set of factors.  

Conducting Competitive Re search: Selecting Targets

It's helpful to think of your competition in terms of options that your customers have -- where else they can go to purchase the products and services you hope to sell them, Levy says. That can include direct competitors (those who sell the same thing you do) and indirect competitors (those who sell other products and services that meet the same need). "For example, Starbucks and Dunkin' Donuts are direct competitors, while the prepared foods section of the local supermarket could be an indirect competitor to them both -- especially if its coffee is good," Levy says. Often entrepreneurs claim that they have no competition, but everyone has competition. If your list of competitors seems long (and the prospect of tracking all of your competitors daunting), consider prioritizing your list into a couple of different categories. Levy recommends, for instance, "key competitors to watch closely" versus "emerging competitors to keep an eye on." Conducting Competitive Res earch: Secret Shopping

In addition to researching what your competitors say about themselves, it is equally important to know if and how they deliver on those promises, Levy says. This information is a bit more challenging to uncover, but it's still available. Some of the ways Levy suggests to understand how well your competitors deliver on the promise of their brand include:

• Shop them yourself. Whether shopping online or at a retail location, make sure you visit your competition, view their products and pricing, and have the same experience as a customer.
• Have a knowledgeable colleague shop them for you. You can engage mystery shoppers or simply rely on someone else on your staff to shop your competition and report back to you.
• Ask your customers. Customers of yours may be -- or may have been – customers of your competition, too. Ask them either in formal or informal interviews where else they would purchase products and services similar to yours, and what they think of their options.

Conducting Competitive Res earch: Ongoing Monitoring

Once you have created a comprehensive overview of the competitive landscape, you should update your information on a quarterly basis, tracking:

• Any changes in messaging and overall visual identity
• New products, services and/or pricing
• Short-term or long-term promotions
• New advertising or other outbound communications
• New geographies
• New team members
• Significant sales wins and losses

Dig Deeper: Understanding the Competition  

Conducting Competitive Res earch: Using Tools There are a growing variety of competitive research tools available, depending upon whether your competitors are publically-traded companies or privately held. These resources also run the gamut in terms of how much they will cost you, from free Google Alerts and Twitter feeds to market research reports that can run into the thousands of dollars. You must ultimately weigh your needs for competitive research against the costs of certain tools and resources. Here are some of the resources you can use to gather competitive research: 1. Web audits. The Web is likely to be one of the first places customers will visit to research your competition, so you should start there as well. "Put on your consumer hat and visit your competitors' websites as if you were thinking about purchasing something from them," Levy says. "This is where you can start to fill in the columns of your spreadsheet." Pay special attention to anything that makes a particular competitor stand out in the landscape -- perhaps one of your competitors has more striking graphics than the others, or one offers special pricing deals, etc. If your competitors offer online purchasing, actually walk through the shopping and purchase process to see how user friendly it is (or isn't). 2. Free Web tools. One of the best ways to gather intelligence on competitors is to sign up for free services on the Internet. Subscribe to your competitors' e-mail newsletters. Set up Google Alerts on top competitors and their executives so that you get an e-mail every time they get a mention online. Monitor Twitter for mentions of your competitors' names and by subscribing to their feeds. If this sounds like too many channels of information to monitor on a regular basis, there's an easy solution to save time and simplify -- RSS feeds. Keep up with competitors by feeding things like Google Alerts, Twitter, and all of your other RSS feeds into one RSS feed through a tool such as MySyndicaat.com . 3. Public records. If your competitors are public companies, you can look up their financial filings without charge on the U.S. Securities and Exchange Commission's Edgar database . Privately-held companies are often more difficult to research, but every corporation has to be chartered in a particular state and the filings of state corporation records are public documents. In addition, Uniform Commercial Code filings, real estate records, and any litigation will also produce public records that can be mined for information about competitors for free. 4. Secondary research and business databases. It may be worthwhile to buy research reports on your industry or sector from outside firms. Often, especially in the technology sphere, analysts such as Forrester Research will publish industry overviews, many of which contain very helpful profiles of the primary competitors in a marketplace. There are also subscription services such as Hoover's , which provides detailed descriptions of companies for a fee, and Dun & Bradstreet , which sells reports on companies with information about history, directors, customers, employees and recent developments.

Dig Deeper: How to Use Internet Market Research Tools

Conducting Competitive Res earch: Additioanl Resources Society of Competitive Intelligence Professionals The non-profit association for competitive intelligence professionals. Hoover's Information on companies and industries. Technorati See if your competitors are blogging or have been blogged about. Yahoo! Directory A listing of industry associations to tap for competitive information. Competitrak Comprehensive tracking of competitive advertising and other marketing communications activities, including media spend and creative. However, their pricing might be prohibitive to a start-up.

A refreshed look at leadership from the desk of CEO and chief content officer Stephanie Mehta

Privacy Policy

• Growth Marketing
• Content Strategy
• SEO Strategy
• Health Care
• Guide to Growth Marketing
• Guide to Digital PR
• SEO Strategy: The Ultimate Guide
• Website Content Strategy Guide

Why Competitive Research Is Important And How To Do It Right

If you are in business, you will have competitors for sure. In today’s world, no business idea can run on a monopoly track. Even if your product or idea is among the most unique in the world, you will still have to deal with competitors in some form or the other.

Identifying who your competitors are and knowing what they are doing to keep their business on the right track is crucial for your business. It is equally important to know what strategies they are using at present and what business tactics they are likely to employ in the future to keep pace with the ever-changing market landscape and dynamics.

"Keeping track of who your competitors are, what people are saying about them, and what they are saying themselves can help you differentiate your business and stay ahead of trends that could impact your business," says Michele Levy, an independent brand strategy consultant

Ask any business consultant and they will rank competitive analysis as one of the key activities that any business must perform relentlessly. Given the easy availability of sophisticated business tools and data assimilation processes through Artificial Intelligence, competitive analysis is no longer as complicated and time-consuming as it was in the past.

By using the various resources available to them, organizations can create a structure for competitive assessment, gather pertinent information about their business rivals, and develop strategies based on the output of such research to stay ahead of the curve.

Competitive analysis is not only about understanding how your rivals are managing their business but also about knowing about the mistakes they are making so that you can avoid them proactively and save your enterprise from possible setbacks. Contrary to a school of thought, there is nothing negative about competitive analysis - it is definitely not spying or infiltrating the activity areas of your rivals.

It is simply a way of empowering your knowledge of the industry, analyzing the pros and cons of the processes, and determining how you can do fill those gaps and deliver better and more efficient results.

Key Benefits Of Doing Competitive Analysis

Helps You Understand the Market Better

Competitive research can help your organization get an accurate idea of the trends happening in the marketplace that you could have possibly missed otherwise. The ability to identify trends and predict future movements can be a huge asset for any business.

Enhances The Marketing Processes

When you introduce a product or service in the market, your customers are concerned with one key aspect - how it is going to make their life better. If they choose to buy a competitor’s brand, it obviously means that they are doing a better job of highlighting the benefits and adding value to their product/service. Competitive research can help you understand customer behaviour better and provide a closer view of your competitors’ strategies. You can tweak your approach accordingly and win over your lost customers and add newer ones.

[optin-monster slug="nnjs6j73ap2ljrvzvp9g" followrules="true"]

Helps discover gaps.

Competitive research data can help you identify the gaps in the market, such as some potential places that no competitor has cared to serve as yet. You can cash in on the opportunity, fill the gaps, and thus explore a new market for your brand.

Creates A Plan For Your Business

When you get detailed data about competitor activities and market performance and trends, you will be able to create a powerful strategy that can serve as a roadmap for the future.

Competitive Analysis - How To Do It

These are the steps involved in a comprehensive competitive analysis:

• Know who your competitors are
• Find out the products and services they offer and know if you are in direct competition with them
• Analyze their sales and marketing strategy
• Find out if they are achieving great results with their current strategies
• Evaluate their content strategy
• Discover the level of engagement they are able to achieve with their content management
• Find out how they are promoting their marketing content
• Have a closer look at their social media strategy and the platforms they are using to market their content

When you finally decide to go for competitive analysis, you will have to make a decision about doing it on your own using the in-house team or hire the services of a professional firm or consultant. Let’s analyze both options.

The Benefits Of Hiring A Consultant

• They bring to the task their unique expertise in information gathering.
• They will have access to tools and technologies you never knew existed.
• With hundreds of such analyses under their belt, they know how to get it right in a systematic manner.

The probable downside of hiring an external consultant is that there could be compliance issues with senior managers. Articulating what you want to know might be difficult at times as there will be a vast difference in the approaches of your in-house experts and a professional researcher.

The Benefits Of Doing The Research In-House

• Since you would understand your business better and inside-out, you will know the competitive factors that require close tracking.
• You have access to a constant stream of data in real-time and the authority and convenience to generate more if needed.
• The managers are likelier to accept suggestions and recommendations from an insider than an outsider.

The downside is that doing serious research and data gathering and crunching about competitive intelligence is a specialized field. It could take months (or probably more) for you to develop an in-house team that’s as good as a consultant who specializes in this field.

Some organizations take the middle road approach by hiring the services of a consultant to initiate the project and provide updates on a quarterly basis while the in-house team handles the day-to-day tracking part.

Whatever option you exercise for your competitive analysis needs, you will have to follow a specific process involving definite steps. These are:

• Identifying your competitors
• Categorizing them
• Doing a detailed analysis of their systems and processes
• Knowing their strategies, such as market positioning and others
• Looking at their pricing policies and shipping plans
• Analyzing independent customer reviews
• Looking at their social media presence and reputation

Identifying Your Competitors

As mentioned earlier, every business has a competitor, or, in most cases, multiple competitors fighting to grab a larger share of the same market. There are many ways of identifying your top competitors. You will be able to identify your local competitors quickly, but in today’s global marketplace, you will be up against hundreds of businesses that are selling the same products and services that you are offering.

A simple online search will help you get the names of the leaders and other key players vying for the same set of audience and buyers. It is a good idea to look for the digital footprints of your competitors by analyzing the social media space, online news websites, threads and review sites, online communities, and other similar places. Cast as wide a net as possible to get the names of as many competitors as possible so that your counter-strategy can be crafted based on more extensive data.

Unveil your competitors’ marketing secrets. Just enter their website and get a customized report from SEMrush . It’s free.

Categorizing Your Competitors

When you are done with collecting names and details of a large number of competitors, the next step is to categorize them. While some of them will be in direct competition with you, others might be competing with you in an indirect manner. Categorizing your competitors will help you create a focused strategy.

The main competitors are those who are in direct competition with you, with the same or similar line of products/services and targeting the same audience/market. The other competitors could include a wider field offering a different version of products or ancillary products/services aimed at a different set of audience altogether.

Analyzing Their Systems And Processes

This step includes having a closer look at their website details, such as the manner in which they have displayed their products, product descriptions, photographs, call-to-action methods, social media positioning, and blogging strategies. The analysis can also include a close look at other commonly employed strategies, such as website optimization for mobile phones, customer support systems, approach to the display of marketing banners, brand promotion methods and frequency, etc.

Understanding Market Positioning Plans

Identifying the competitors’ market position plans can not only provide input on their tactics but can also help in their proper categorization. You will be able to know how they are positioning their products/services differently and benefitting from the strategy. Are they successful in sending home the message that they are unique? Are the customers buying this argument? The answers will help you unravel the secrets to market positioning and provide the ideas to position your brand in the best possible manner to maximize sales and profits.

Understanding The Pricing And Shipping Moves

Your brand may have great value in terms of quality and performance but if the pricing is not right, you may face a tough time in a competitive market. Knowing how your competitors are pricing a similar product can help you understand how to get your pricing right and get the consumers on your side. It is important to mention here that selling your product at a lower price than your competition does not guarantee better sales. Your buyers are looking for specific features and benefits in a product. If you provide these and more, they will be more than willing to shell out a few more dollars.

Shipping strategies also play a key role in the success of a brand. Do you know what kind of shipping policy your competitors are using? A logical shipping price can do wonders for your online sales while minimizing cart abandonment episodes. Yes, shipping costs often force customers to let go of a brand at the last point of sale. Peek into the shipping pricing plans offered by your competition and create one that can steal a march on them. Companies are using ideas such as giveaways, loyalty programs, gift cards, hefty discounts, and free exchange for an extended period to win over customers.

Analyzing Independent Customer Reviews

Are customers happy with the other brands? Independent reviews by customers about the products and services of your competitors can provide you with an accurate view of how their brands are doing. Have a look at all the places where customers are likely to post impartial reviews. These include social media channels, blog sites, online review sites, and others. Based on the downsides pointed put by customers, you can attempt to fill in the gaps and try and convert them to your brand.

If many reviews point at a high level of dissatisfaction with the competitor brand, you can move in quickly to provide the alternative they are looking for. Look for the reasons why customers are unhappy with the competitor’s brand. Is it about quality, performance, packaging, pricing, delivery, post-sales issues, or something else? You can try and get those buyers to move away from that brand and go for yours by promising to deliver an enhanced buying experience and a better product.

Looking At Their Social Media Presence And Reputation

With companies having a growing presence on social media channels such as Facebook, Twitter, and Instagram, businesses are looking for every possible chance to outshine their competitors on leading platforms. To achieve this, they need to look at the competitors' activities on these channels and take appropriate actions.

Do your competitors have a large following on these platforms? Do they have a positive view of critical areas of their business such as support, pricing, quality, and information-sharing?

The upside is that if a competitor is doing well on social media, you too can take advantage of the positive response of the customers for the niche you are targeting. You can identify the areas they are doing well in and put more effort into improving your efficiency in those areas. This can be done by having a relook at your existing strategies or choosing a different approach altogether to achieve your expected goals.

Here Are A Few Things You Should Be Focusing On:

• Overall Social Media Plan and Presence
• The SM channels they have a presence on
• Their interaction with the client base
• The frequency with which they post content on these channels
• The kind of content they are posting
• The areas of business they are highlighting

Your competitive analysis cannot be complete without a SWOT Analysis. Unless you have a closer view of the strengths, weaknesses, opportunities, and threats of your competitors, you cannot craft the right strategies to steer ahead of them.

Your SWOT Analysis Must Include The Following:

• The activities of your competitors in the areas of content marketing, social media marketing, product promotion, etc.
• The key areas where your competitor is having a lead on your brand
• The weak links of your competitor’s marketing strategy
• The areas where your brand has some advantages over your competitor
• The possible areas where they can do better than what they are doing now
• The opportunities in the market that your competitor has identified and you have missed

By doing this, you can ensure a better position for your company/brand. It will also help you in identifying and exploring areas for improvement of your business.

You must establish a point of reference before you start the exercise of competitive analysis. The data and other information assimilated through the process can be analyzed by marketing experts and a powerful strategy can be chalked out based on the input received from various stages of the competitive analysis.

SEMrush is one of the top market research agencies specializing in competitive analysis. With their unique and detailed approach, you can get an insight into the strategies of your competitors across several key parameters. SEMrush offers an industry specific database that can provide you all the information you need to understand what your competitors are up to. Their services are being utilized by more than 5 million users worldwide.

More From Forbes

9 chatgpt prompts to write a business plan.

• Share to Facebook
• Share to Twitter
• Share to Linkedin

Photo by Smith Collection/Gado

Virgin Group founder Richard Branson once said , “If your pitch can’t fit on a beer mat, a napkin, or back of envelope, I’d rather listen to someone else’s pitch that can fit.” His thinking was that good ideas can be expressed very succinctly.

There’s a certain romance in those company-origin stories where inspiration strikes in the middle of a crowded bar and the founder jots down their idea on a napkin. In reality, starting a business requires more planning than just a brilliant idea. Whether trying to secure funding or simply creating a roadmap for your team, a well-thought-out business plan must be fastidiously organized and strategic—more than what could ever fit on a napkin. Entrepreneurs who write formal plans are actually 16% more likely to achieve viability than non-planners.

Fortunately for today’s aspiring entrepreneurs, the barriers to starting and planning a business have never been lower. Thanks to AI tools like ChatGPT, founders have efficient, relatively low-cost resources at their fingertips. Had ChatGPT been around nearly two decades ago, when I bootstrapped my online form business, I may have quit my day job sooner. Here are 9 ChatGPT prompts that today’s entrepreneurs can use to write a business plan.

1. Prepare An Executive Summary

Consider your executive summary your elevator pitch—where you concisely summarize your business plan, outline the concept, and spell out key financial data. It’s your reader’s introduction to your business, so you want to make a great first impression. Like the blurb on the back of a book, the purpose of your executive summary is to convince the reader to keep reading.

It’s arguably more efficient to write an executive summary after preparing the other sections of your business plan. That way, they can serve as a guide. With that in mind, here’s a prompt you can use once you’re ready to craft your executive summary.

Best High-Yield Savings Accounts Of 2024

Best 5% interest savings accounts of 2024.

“I am developing a business plan for [my company/the company I plan to launch]. Below, I will provide key details about the business, including its mission, [products/services], target market, competitive advantages, growth objectives, and financial plan. Using this information, can you draft a compelling executive summary? If any information is missing or could be expanded, please highlight those areas and suggest what additional details I can provide to make the executive summary more impactful and comprehensive.”

2. Describe Your Company And Its Operations

It’s time to provide an overview of your company. What is the legal structure? What is your product or service? What unique value will your product or service offer your customers? Where is the company located? Is it brick-and-mortar, online, or both? Who are the key stakeholders?

In this section, you want to paint a more detailed picture of how your business will operate on a daily basis. Give this prompt a try:

“I am working on the company overview section of my business plan and need help crafting a detailed description. Here is some information on the company:

Legal structure: [LLC, corporation, etc.]

Product/service: [brief description]

Unique value proposition for customers: [brief description]

Company’s location: [brick-and-mortar address, online, or both]

Key stakeholders: [list key personnel]

How the business will operate: [brief description]

Can you help me draft a company overview using this information? If any important details are missing, please create a bulleted list and suggest how I can make the description more comprehensive.”

3. Draft A Mission Statement

Your mission statement should express why your company exists and its core values. Here, you can also explain what your company aims to achieve in the future.

You can simply draft your mission statement and ask ChatGPT to review it and offer any suggestions. Another option is to tell ChatGPT to rewrite your mission statement in a certain style, even channeling another company’s voice. For example, here’s a version of Jotform’s mission statement:

“Jotform is a powerful online form builder that makes it easy to create robust forms and collect important data. Jotform is a gateway to gathering better information to propel your business.”

Here’s a prompt to rewrite this mission statement:

“I am writing the mission statement of my business plan. Can you rewrite the below mission statement in the style of [Apple/Tesla/Canva/etc.]?”

To demonstrate, here’s how ChatGPT rewrote our mission statement in the style of Apple:

“Jotform empowers businesses to effortlessly create seamless forms and collect valuable data. It’s the intuitive tool that transforms how you gather information, driving smarter decisions and success.”

“Jotform is revolutionizing the way businesses collect and harness data. With powerful, intuitive tools, we empower you to create dynamic forms that unlock smarter insights, driving progress and pushing the boundaries of what your business can achieve.”

“Jotform makes it easy for anyone to create powerful, customizable forms and gather meaningful data, all in one place. We’re simplifying the way businesses collect information, helping you work smarter and unlock new possibilities.”

4. Identify Your Market And Audience

The market analysis part of your business plan begins with defining the target market and audience. Here, you want to describe your business’s current and/or future target audience: the group of people or businesses you plan to sell to and the number of people or businesses who fit that description. This section should show that you understand your target market and how you’re meeting their needs. While ChatGPT can lend a hand in editing, it can also help conduct your research at this juncture. With that in mind, here’s a prompt you can use.

“I am working on my business plan and need help identifying and describing my target market. Here are the key details about my business:

Product or service description:

Unique value or benefit it provides to customers:

Existing research or insights about the market or customer demographics:

Geographic location or regions I plan to serve:

Current competitors:

Pricing strategy and product positioning:

Using this information, can you help me describe the ideal customer profile and target market segments for my business? Please also suggest any additional information that would help make the target market analysis more precise.”

5. Describe The Competitive Landscape

Military strategist Sun Tzu said, “Keep your friends close and your enemies closer.” As a business owner, knowing the competition will enable you to understand their strengths and weaknesses, and figure out how to define yourself.

This section of your business plan should inform readers about the competitive landscape and highlight opportunities in the market. It includes a list of competitors—direct, indirect, and aspirational—and summarizes who they are, what they offer, and who they serve.

To enlist ChatGPT’s help with this section, try the following prompt:

“I'm working on the competitive analysis section of my business plan and need help identifying and analyzing competitors. My business offers [briefly describe your business]. My customers are [brief description, including geographic location, if relevant]. I’d like you to help me identify the following:

Direct competitors (businesses offering similar products/services) and provide a brief summary of their strengths and weaknesses.

Indirect competitors (businesses offering alternatives to my product/service) and outline their strengths and weaknesses.

Aspirational competitors (companies I’m not competing with now but aspire to be like) and explain what makes them successful.

Finally, can you help identify any market opportunities based on this competitive analysis?”

6. Differentiate Your Business

In this section, you carve out your unique selling proposition and explain how you will stand out from competitors. As I tell mentee entrepreneurs, a crowded market doesn’t mean you should shy away from trying—as long as you’re exploiting a gap in that market. Here, you should highlight the products and services, or customer experience aspects that will make your business stand out. Although this section may be brief, it really guides every aspect of your business strategy. Here’s a prompt you can use to continue the above discussion with ChatGPT:

“I’d like to work on the section of my business plan where I differentiate my business. My business offers [briefly describe your business], and I believe we stand out because [list the key factors that define your business, such as unique products, superior customer service, innovative technology, etc.] Can you help me refine this by comparing these differentiating factors against the strengths and weaknesses of the competitors we identified above? I’d also like to know how I can better highlight my unique value proposition in the marketplace, given what my competitors are offering.”

7 & 8. Outline A Roadmap And Define Key Performance Indicators (KPIs)

This section provides a more detailed roadmap of how your business will execute its mission and meet its larger objectives. How will you get from point A to point B on your map? You want to identify your goals and key performance indicators (KPIs) that you will use to measure whether the business is succeeding at each step in the journey.

You can set both short- and long-term objectives, spelling out where you want to be in 1, 5, 10 years, etc. Goals should be SMART (Specific, Measurable, Achievable, Relevant, and Time-bound). Try this prompt:

“I'm working on setting SMART goals for my business plan. My business offers [brief description]. Could you help me formulate SMART goals for both short-term (6-12 months) and long-term (3-5 years) objectives? Make sure each goal is Specific, Measurable, Achievable, Relevant, and Time-bound. Can you also provide suggestions based on the following areas I want to focus on: [revenue growth, customer acquisition, product development, market expansion, etc.]? Also, can you create a list of any missing information that would help refine my SMART goals?”

To develop the goals and KPIs section of your business plan, you can use this prompt:

“I'm working on setting Key Performance Indicators (KPIs) for my business plan. My business offers [brief description], and I'm focused on tracking progress in areas like [list areas, like revenue growth, etc]. Can you help me identify:

Relevant KPIs for [areas listed above]?

Suggested benchmarks or targets for each KPI based on short-term (6-12 months) and long-term (3-5 years) goals?

Also, briefly describe how I can use these KPIs to measure success and make data-driven decisions?”

9. Develop A Financial Plan

The basic elements of your business’s financial plan are the income statement, cash flow projection, and balance sheet. This might be the least exciting part of your business plan, but it’s also one the most important. It proves that you’re not just presenting a back-of-the-napkin spark of an idea, but rather, a viable business.

ChatGPT can provide a template so that you can present this financial information in the most clear, organized manner possible. Here’s a simple prompt to try:

“Can you provide a template that I can use to create a clear, organized financial plan for my business plan?”

This alone will generate a thorough template, but feel free to add any information to tailor the template to your business. As always, the more context you can give ChatGPT, the more refined and relevant the answer.

• Editorial Standards
• Reprints & Permissions

Join The Conversation

One Community. Many Voices. Create a free account to share your thoughts. 

Forbes Community Guidelines

Our community is about connecting people through open and thoughtful conversations. We want our readers to share their views and exchange ideas and facts in a safe space.

In order to do so, please follow the posting rules in our site's  Terms of Service.   We've summarized some of those key rules below. Simply put, keep it civil.

Your post will be rejected if we notice that it seems to contain:

• False or intentionally out-of-context or misleading information
• Insults, profanity, incoherent, obscene or inflammatory language or threats of any kind
• Attacks on the identity of other commenters or the article's author
• Content that otherwise violates our site's  terms.

User accounts will be blocked if we notice or believe that users are engaged in:

• Continuous attempts to re-post comments that have been previously moderated/rejected
• Racist, sexist, homophobic or other discriminatory comments
• Attempts or tactics that put the site security at risk
• Actions that otherwise violate our site's  terms.

So, how can you be a power user?

• Stay on topic and share your insights
• Feel free to be clear and thoughtful to get your point across
• ‘Like’ or ‘Dislike’ to show your point of view.
• Protect your community.
• Use the report tool to alert us when someone breaks the rules.

Thanks for reading our community guidelines. Please read the full list of posting rules found in our site's  Terms of Service.

• Current Students
• Faculty & Staff
• Prospective Students
• Parents and Families
• Community Members
• News & Events
• Brightspace
• University Calendar
• Dining Menu
• a]:block"> Fast Facts
• a]:block"> History and Traditions
• a]:block"> Our Region
• a]:block"> Maps, Parking, and Directions
• a]:block"> Diversity and Inclusion
• a]:block"> Environment and Sustainability
• a]:block"> University Leadership
• a]:block"> Contact Us
• a]:block"> Undergraduate Tuition
• a]:block"> Graduate Tuition
• a]:block"> Summer and Winter Tuition
• a]:block"> Financial Aid
• a]:block"> Scholarships
• a]:block"> Undergraduate Programs
• a]:block"> Graduate Programs
• a]:block"> 5-Year Programs
• a]:block"> Online Programs
• a]:block"> Extended Learning
• a]:block"> Colleges and Schools
• a]:block"> Undergraduate Admissions
• a]:block"> Graduate Admissions
• a]:block"> Schedule a Visit
• a]:block"> Request Information
• a]:block"> Apply
• a]:block"> Living at Oswego
• a]:block"> Dining Experience
• a]:block"> Student Activities
• a]:block"> Health and Wellness
• a]:block"> Athletics and Recreation
• History and Traditions
• Maps, Parking, and Directions
• Diversity and Inclusion
• Environment and Sustainability
• University Leadership
• Undergraduate Tuition
• Graduate Tuition
• Summer and Winter Tuition
• Financial Aid
• Scholarships
• Undergraduate Programs
• Graduate Programs
• 5-Year Programs
• Online Programs
• Extended Learning
• Colleges and Schools
• Undergraduate Admissions
• Graduate Admissions
• Schedule a Visit
• Request Information
• Living at Oswego
• Dining Experience
• Student Activities
• Health and Wellness
• Athletics and Recreation
• School of Business

Business Plan Competition

The New York Business Plan Competition (NYBPC) features regional competitions across New York's ten geographic zones: Capital Region, Central New York, North Country, Mohawk Valley, Finger Lakes, Western New York, Southern Tier, Mid-Hudson, New York City, and Long Island. These are followed by a statewide competition with three rounds, leading to the Finals. Regional competitions will take place between March and April.

Apply Now to compete! Applications close March 1, 2024.

NYBPC Application

Event Details

Date: Friday, March 22, 2024

Location: SUNY Oswego Syracuse Campus 2 Clinton Square, Syracuse, NY 13202

Registration: Noon to 1 p.m.

Competition: 1 to 4 p.m.

• January 5, 2024: NYSBPC Opens
• March 1, 2024: Applications Due (Executive Summary & Application)
• March 18, 2024: Regional Pitch Materials Due (Video, Executive Summary, Slide Deck)
• March 22, 2024: CNY Regional Qualifier Competition
• April 9, 2024: NYSBPC Round 1 (CNY Regional Winners submit materials)
• April 17, 2024: NYSBPC Round 1 Winners Announced
• April 25, 2024 (morning): NYSBPC Round 2 (in person, Albany NY)
• April 25, 2024 (afternoon): NYSBPC Finals (in person, Albany NY)
• Tuesday, January 30 at 6 p.m. : The New York State Small Business Development Center (SBDC) and the New York Business Plan Competition are hosting a Statewide Informational Webinar for students and judges about the competition. 
• Friday, February 9 at 1 p.m. : A webinar all about the New York State Competition. This is for potential students, judges, supporters, volunteers, campus professionals, interested parties to learn about the NYBPC program and to get details about this year's competition. 
• Rule Book NYS & CNY Regional Competition
• Judging Rubric NYS & CNY Regional Competition
• Slide Deck Template NYS & CNY Regional Competition
• Executive Summary Template NYS & CNY Competition
• Photonect : Juniyali Nauriyal and Sushant Kumar, University of Rochester 2022 Grand Prize
• RHM Innovations : Courtney Burris, University at Buffalo and Brandon Davis Burris, University of Rochester 2023 Grand Prize Winner, pitching at the NYBPC Finals
• NightCap : Christina Bryde, MHRBPC 2020 MHRBPC 1st Place AgTech and Food Track Winner and NYBPC 2nd Place AgTech and Food Track Winner

Competition Categories/Tracks

• Safety, Power & Mobility: Defense, Energy, First Responder, Infrastructure, Mobility & Transportation
• Health & Wellbeing: Health IT, Life Science, Medtech, Wellbeing
• Food & Agtech: Agricultural Technology, Food Product, Food Service
• Learn, Work & Play: Education, Entertainment, Gaming, Media, Art
• Products & Hardware: General track for ventures with business models that may not apply to other tracks
• Software & Services: General track for ventures with business models that may not apply to other tracks

Eligibility

Full-time and part-time students that are currently enrolled or were enrolled in the 2023-2024 academic calendar year, including those who graduated in December or another month, are eligible to compete.

All presenters must be eligible students in all stages of the competition. You may have team members or advisors who are not students who work with your team. For business ventures that are incorporated, your business must be majority student-owned (more than 50%). For teams that are unincorporated, the majority of contributions need to come from students, such that should an organization become incorporated, the organization would be majority student-owned.

CNY Participating Schools

Students apply to compete in the semifinal regional competition based on the location of the school. If your school is not on the list below, but is located in the CNY region, email Irene Scruton at [email protected] .

• Cayuga Community College
• Colgate University
• LeMoyne College
• Onondaga Community College
• SUNY Cortland
• SUNY Morrisville
• SUNY Oswego
• SUNY Upstate Medical University
• Syracuse University
• Wells College

Interested in Being a Judge?

Contact [email protected] or check out Judges & Mentors .

Investor Relations

Site search, press release details, logitech g launches the next generation of pro series mice and keyboard designed with and for the world's best esports athletes.

The new PRO Series Gear features two new mice, the PRO X SUPERLIGHT 2 DEX and PRO 2 LIGHTSPEED, along with a new keyboard, the PRO X TKL RAPID

PARIS & SHANGHAI--(BUSINESS WIRE)-- LOGI PLAY — Logitech G , a brand of Logitech (SIX: LOGN) (NASDAQ: LOGI), announced at Logi PLAY the launch of its latest PRO Series gear, designed to meet the demands of elite esports athletes and competitive gamers. The new lineup includes the PRO X SUPERLIGHT 2 DEX Gaming Mouse, the PRO 2 LIGHTSPEED Gaming Mouse, and the PRO X TKL RAPID Gaming Keyboard .

Logitech G announced at Logi PLAY the launch of its latest PRO Series gear, including the PRO X SUPERLIGHT 2 DEX Gaming Mouse, the PRO 2 LIGHTSPEED Gaming Mouse, and the PRO X TKL RAPID Gaming Keyboard. (Photo: Business Wire)

“We pour a lot into our PRO Series products, focusing on innovations that deliver immediate performance gains by forming deep partnerships with pros to meet their exacting needs. This research and design practice not only allows us to identify and create product breakthroughs but also serves as a performance test bed that ultimately serves the entire gaming community,” said Chris Pate, Head of PRO Series Product Development at Logitech G. “With our new PRO X SUPERLIGHT 2 DEX, our new ambidextrous PRO 2 LIGHTSPEED, and our first magnetic analog rapid trigger keyboard, the PRO X TKL RAPID, we’re meeting gamers’ needs for the highest performance gear possible.”

Over the past three years, Logitech G has worked with hundreds of professional esports athletes to create the next generation of PRO Series gear. These new products, combined with the current line-up of PRO Series gear, offer players the shape, playstyle, and functionality choices they need to find the best fit for them. Players can also feel confident that as a PRO Series product, each guarantees the highest level of performance across mice and keyboards. The newest additions to the PRO Series include:

PRO X SUPERLIGHT 2 DEX: The Asymmetrical Gaming Sharpshooter

The Logitech G PRO X SUPERLIGHT 2 DEX is the cornerstone of our new releases, featuring a brand-new, asymmetrical, right-handed design developed with feedback from professional gamers in titles like Counter-Strike and Valorant. This mouse is not just about ergonomics; it’s a technological powerhouse.

• LIGHTSPEED Wireless Technology : Upgraded to support 8kHz polling, delivering ultra-fast and responsive performance.
• HERO 2 Sensor : Re-engineered from the ground up to help achieve 8kHz polling, this sensor now offers unmatched tracking performance with speeds over 888 inches per second and acceleration over 88G.
• LIGHTFORCE Switches : Combines optical sensing for instant actuation and reliability with a mechanical component for a satisfying click and low power consumption.
• Sustainability : Manufactured with up to 55% post-consumer recycled ABS plastic, significantly reducing its carbon impact.

DEX is a specialized right-handed tool that many pro players have asked us to add to the PRO Series portfolio. As with our PRO Series gear, DEX has been a multi-year development cycle, working with hundreds of elite esports athletes to meet their specific needs.

“The PRO X SUPERLIGHT 2 DEX feels like an extension of my hand, and that kind of comfort is crucial in high-stakes matches,” said Nikola “NiKo” Kovač, G2 Esports, Counter-Strike 2. “DEX delivers on the quality, precision, and speed that I told Logitech I need to win.”

PRO 2 LIGHTSPEED: An Upgrade to the Iconic PRO Wireless

In addition to launching a brand new right-handed PRO gaming mouse, we have taken the opportunity to launch the Logitech G PRO 2 LIGHTSPEED . The new PRO 2 LIGHTSPEED takes the original ambidextrous design of the PRO Wireless gaming mouse to the next level with state-of-the-art components and performance enhancements. This is an evolution of an esports icon featuring the latest LIGHTSPEED and HERO 2 updates.

“If you are a fan of ambidextrous mice, the G PRO 2 LIGHTSPEED is definitely the one I recommend!” said Evan “evv” De Couto, FlyQuest RED, Valorant. “It’s such a fast and responsive mouse, and its shape is effortless to hold, which makes adjusting to your targets more precise and simple.”

PRO X TKL RAPID: The First Pro Grade Rapid Trigger Keyboard

The PRO X TKL RAPID is Logitech G’s debut magnetic analog keyboard, offering adjustable actuation points and rapid trigger functionality. These features empower professionals to execute movements and commands with exceptional speed and precision. The keyboard’s actuation points and rapid trigger settings can be adjusted instantly without software, making it ideal for esports pros who must configure new hardware on systems where software installation isn’t allowed.

“I’ve tested many analog keyboards out there, but what sets the PRO X TKL RAPID apart is how Logitech truly listened to my input,” said Ilya “m0NESY” Osipov, G2 Esports, Counter-Strike 2. “They took the time to understand what I needed in a keyboard and made sure those features were reflected in the final product.”

Key features include:

• Magnetic Analog Switches : Custom designed by Logitech G engineers to have industry-leading response linearity, these switches feature adjustable actuation points and rapid trigger capability for precise and swift movements.
• Key Priority : Logitech G’s easy-to-use implementation of Simultaneous Opposing Cardinal Directions (SOCD) resolution, this G HUB feature gives players more precision, speed, and control over in-game movement by assigning one or more pairs of keys to measure and compare actions, such as travel distance, last press, and neutral or absolute priority.
• On-the-Fly Configuration : This feature allows pros to quickly and easily configure actuation points and rapid trigger settings without installing G HUB. It is ideal for tournament systems that do not permit third-party software installation.
• G HUB Integration : KEYCONTROL provides detailed control of rapid trigger and switches travel settings, multi-actuation assignments, and multiple command layers. Users can also access the G HUB community and pro player settings to optimize their keyboard’s capabilities.
• Sustainability : Constructed using low-carbon aluminum and post-consumer recycled ABS plastic.

Pricing and Availability:

The PRO X SUPERLIGHT 2 DEX, the upgraded PRO 2 LIGHTSPEED, and the PRO X TKL RAPID Gaming Keyboard are available in pink, black, and white colorways.

• PRO X SUPERLIGHT 2 DEX - Available on September 17 - MSRP at USD 159.99
• PRO 2 LIGHTSPEED - Available on September 17 - MSRP at USD 129.99
• PRO X TKL RAPID Gaming Keyboard - Available in December - MSRP at USD 169.99

For additional information, please visit our website and blog or connect with us on Instagram and X .

About PRO Series

Logitech G PRO Series is an award-winning lineup of professional-grade headsets, mice, and keyboards designed to the exact specifications of the world’s top esports athletes. Engineered through a rigorous Design by Collaboration program, PRO Series products include carefully selected features and innovations to achieve the absolute pinnacle of performance while providing the all-day comfort that professional gamers demand.

About Logitech G

Logitech G, a brand of Logitech International, is the global leader in PC and console gaming gear. Logitech G provides gamers of all levels with industry-leading keyboards, mice, headsets, mousepads and simulation products such as wheels and flight sticks - made possible through innovative design, advanced technologies and a deep passion for gaming. Founded in 1981, and headquartered in Lausanne, Switzerland, Logitech International is a Swiss public company listed on the SIX Swiss Exchange (LOGN) and on the Nasdaq Global Select Market (LOGI). Find Logitech G at www.logitech.com or the company blog .

Logitech, Logitech G, LIGHTSPEED and HERO are trademarks or registered trademarks of Logitech Europe S.A. and/or its affiliates in the U.S. and other countries. All other trademarks are the property of their respective owners. For more information about Logitech and its products, visit the company’s website at logitech.com .

Derek Perez [email protected]

• Privacy + Security
• Terms of Use
• Return Policy
• Sustainability